Claims Supervisor

2 weeks ago

Burlington, United States PMA Companies Full time
Back Regional Claims Supervisor - Vermont #4323 Multiple Locations + 5 more Apply Apply for this job now Apply Job Description:

As a member of our Claims management team supervise claims staff to ensure appropriate claim outcomes through consistent execution of best claims practice. In this role utilize your prior claims and management experience to achieve business plan goals and to ensure compliance with legal statutes, policy provisions and company guidelines while fostering a culture of communication.



Responsibilities:



  • Manages the assignment of losses to claims staff and provides technical direction and ongoing guidance through effective diary management.
  • Ensures timely, accurate documentation of claim activity.
  • Selects, trains, coaches and mentors unit personnel.
  • Plans staff responsibilities and directs activities, utilizing staff resources effectively to meet department goals in accordance with approved plans and budgets.
  • Develops staff to respond to current and anticipated needs of department as well as determining career development goals of individuals.
  • Ensures appropriate case reserves consistent with company guidelines.
  • Extends settlement authority on claims exceeding adjuster‘s granted authority.
  • Develops, recommends and implements short range objectives consistent with company business goals, guidelines and programs.
  • Recognizes and analyzes trends across the claims portfolio at the adjuster, unit and account levels.
  • Reports on observations and recommends remedial action as needed.
  • Administers salary and personnel programs under guidance of manager.
  • Utilizes quality assurance programs and develops training agenda based on opportunities for improvement.
  • Utilizes performance management process effectively, on an ongoing basis, to maximize performance of employees, correct performance problems, provide development opportunities, and promote effective communication with employees.
  • Manages the account management process and resolves service issues.
  • Promotes effective communication among and between work groups, and between management and employees.
  • Demonstrate commitment to Company‘s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

Requirements:

  • Bachelor‘s degree and/or a minimum of three years of work experience in an insurance related industry required.
  • Extensive knowledge of WC regulations Vermont, insurance contracts, applicable law and adjusting techniques.
  • Previous supervisory experience.
  • Familiarity with medical terminology.
  • Demonstrated leadership, coaching, mentoring and teamwork skills
  • Advanced skills in applying sound judgment/analysis, decision making/problem solving, planning and organization and negotiation.
  • Excellent verbal and written communication skills.
  • Excellent customer service and collaboration skills gained through previous work experience.
  • Computer literacy, including working knowledge of MS Office Product Suite, i.e. Word, Excel, PowerPoint.
  • Chartered Property Casualty Insurance (CPCU); Associate in Claims (AIC) designation or similar professional designation desired.
  • Ability to travel for business purposes; approximately 15%

Locations Bennington Burlington Colchester Montpelier Rutland

  • Property Claims Field Adjuster

    1 month ago

    Burlington, Vermont, United States Concord Group Insurance Full time

    Job SummaryWe are seeking a skilled Field Claims Adjuster to join our team at Concord Group Insurance. As a Field Claims Adjuster, you will be responsible for investigating, evaluating, and settling assigned claims involving 1st Party Homeowner and Commercial Property claims.Key ResponsibilitiesField appraise losses of all types for both personal lines and...

  • Property Claims Field Adjuster

    1 month ago

    Burlington, United States Concord Group Insurance Full time

    Our role as a Field Claims Representative will be responsible for the investigation, evaluation and settlement of assigned claims involving 1st Party Homeowner and Commercial Property claims. This role is a field-based position and will require travel to loss sites to evaluate the damages. This also includes special investigation activities with an emphasis...

  • Regional Claims Supervisor

    3 weeks ago

    Burlington, VT, United States PMA Companies Full time

    Back Regional Claims Supervisor - Vermont #4323 Multiple Locations + 5 more Apply Apply for this job now! Apply Job Description: As a member of our Claims management team supervise claims staff to ensure appropriate claim outcomes through consistent execution of best claims practice. In this role utilize your prior claims and management experience to...

  • Billing Specialist-Accounts Receivable

    4 weeks ago

    Burlington, United States Minuteman Senior Services Full time

    Reporting to the Finance Director, the Billing Specialist-Accounts Receivable supports the Fiscal Department and Minuteman Senior Services (MSS) by managing all billing processes for agency programs. Responsibilities include compiling data, computing fees and charges, and preparing invoices for billing purposes. Duties also include computing costs and...

  • Billing Specialist-Accounts Receivable

    3 months ago

    Burlington, United States Minuteman Senior Services Full time

    Reporting to the Finance Director, the Billing Specialist-Accounts Receivable supports the Fiscal Department and Minuteman Senior Services (MSS) by managing all billing processes for agency programs. Responsibilities include compiling data, computing fees and charges, and preparing invoices for billing purposes. Duties also include computing costs and...

  • The SYGMA Network | EHS Leader | burlington, vt

    1 day ago

    burlington, United States The SYGMA Network Full time

    RequirementsThe responsibility of this role is to provide intermediate-level site EHS expertise to assigned business units, support the field safety team, and partner with EHS function to implement the global EHS management system. The role aims to accomplish the following: 1. Supporting the site in executing on various EHS processes including: EHS-related...

  • EHS Leader

    21 hours ago

    Burlington, United States The SYGMA Network Full time

    RequirementsThe responsibility of this role is to provide intermediate-level site EHS expertise to assigned business units, support the field safety team, and partner with EHS function to implement the global EHS management system. The role aims to accomplish the following: 1. Supporting the site in executing on various EHS processes including: EHS-related...

  • Human Resources Coordinator

    1 month ago

    Burlington, New Jersey, United States Burlington Stores Full time

    Are you looking for a challenging role with a dynamic retail company? Burlington Stores, Inc. is seeking a Human Resources Coordinator to join our team at our Florence, NJ location. As an HR Coordinator, you will be responsible for providing comprehensive HR support to our Distribution Center team. This includes processing various time-sensitive data entry,...

  • HR Coordinator

    2 months ago

    Burlington, United States Burlington Stores Full time

    If you are looking for an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Human Resources Coordinator!As an HR Coordinator, you will be responsible for providing comprehensive HR support to our Distribution Center team at our Florence, NJ location. HR Coordinators should display strong...

  • Billing Specialist-Accounts Receivable

    2 weeks ago

    Burlington, MA, United States Minuteman Senior Services Full time

    Reporting to the Finance Director, the Billing Specialist-Accounts Receivable supports the Fiscal Department and Minuteman Senior Services (MSS) by managing all billing processes for agency programs. Responsibilities include compiling data, computing fees and charges, and preparing invoices for billing purposes. Duties also include computing costs and...