Customer Service Specialist

1 month ago


Butler, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store‘s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company‘s customers, staff, employees, vendors, contractors, and the general public.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver‘s License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


  • Butler, Pennsylvania, United States TJ Maxx Full time

    Are you looking for a challenging and rewarding role? Become a Customer Engagement Specialist at TJ Maxx and help us deliver an exceptional customer experience! The estimated salary for this position is $30,000-$40,000 per year.Responsibilities:Engage with customers and promote credit and loyalty programsRing customer purchases/returns and count change back...


  • Butler, Pennsylvania, United States McDonald's Restaurants Full time

    **Job Summary:**We are seeking a highly motivated and customer-focused individual to join our part-time Customer Service team. As a Butler Support Specialist, you will be responsible for providing exceptional customer experiences, handling customer inquiries, and resolving issues in a timely and professional manner.**Key Responsibilities:**Respond to...


  • Butler, Pennsylvania, United States Woodforest National Bank Full time

    As a Customer Relationship Banking Specialist at Woodforest National Bank, you will play a critical role in delivering exceptional customer experiences and building long-term relationships. This exciting opportunity is perfect for individuals who are passionate about sales, customer service, and community involvement.Key Responsibilities:Achieve individual...


  • Butler, Pennsylvania, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are seeking a highly motivated Customer Service Representative to join our team. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.The estimated salary for this position is $40,000 per year, based on the company's standard compensation package...


  • Butler, Pennsylvania, United States Rite Aid Full time

    Job Title: Customer Service Representative at Rite Aid Corp.About the Job:Rite Aid Corp. is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing excellent customer service by assisting customers with their shopping needs and resolving any issues that may arise. You will engage...


  • Butler, Missouri, United States Walmart Full time

    About the RoleThe Customer Service Representative role at Walmart offers a unique opportunity to work in a fast-paced and dynamic environment where no two days are ever the same. As a member of our team, you will be responsible for providing exceptional customer service, answering customer questions, and resolving issues in a timely and professional...


  • Butler, Pennsylvania, United States Walmart Full time

    Walmart is seeking a motivated and detail-oriented Customer Service Representative to join our team. This role offers an estimated salary of $15-$25 per hour, depending on location and experience.As a key member of our General Merchandise team, you will be responsible for:Fulfilling online customer orders by reviewing orders, locating merchandise on the...


  • Butler, New Jersey, United States Stop and Shop Full time

    Job Summary: We are seeking a highly motivated Grocery Clerk to join our team at Stop & Shop. As a Grocery Clerk, you will play a critical role in ensuring our store remains clean, organized, and fully stocked. You will work closely with our management team to achieve sales goals and provide exceptional customer service. This is a great opportunity to work...


  • Butler, Pennsylvania, United States Ollie's Bargain Outlet, Inc. Full time

    As a Customer Service Associate at Ollie's Bargain Outlet, you will play a crucial role in creating a positive shopping experience for our customers. Your primary responsibility will be to greet and acknowledge every customer as they enter and exit the store, while also maintaining knowledge of all products promotions and advertisements to effectively answer...


  • Butler, Pennsylvania, United States Domino's Pizza LLC Full time

    We are seeking a highly motivated individual to drive sales growth in our team. This role requires excellent work ethic, strong communication skills, and a collaborative spirit. A valid driver's license or reliable transportation is necessary for the role.Key Attributes:Strong drive to boost salesExcellent work ethicCollaborative team playerWhat We...


  • Butler, United States McDonald's Full time

    McDonald's - 680 BUTLER CROSSING [Counter Attendant / Crew Member] As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist customers with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are...


  • Butler, Pennsylvania, United States Papa John's Full time

    Delivery Driver Position at Papa John'sAre you a motivated and experienced driver looking for a new challenge? We are seeking a Delivery Driver to join our team in Butler, PA. As a Delivery Driver at Papa John's, you will be responsible for delivering orders to customers in a timely and efficient manner.Responsibilities:Ensure timely and accurate completion...


  • Butler, United States Woodforest National Bank Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Retail Banker to join our team at Woodforest National Bank. As a Retail Banker, you will be the face of our organization and play a critical role in caring for our customers' financial needs. We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.About...


  • Butler, Missouri, United States Wal-Mart Stores , Inc. Full time

    Job DescriptionWe are seeking a positive and customer-focused individual to join our front-end team as a Cashier & Front End Services associate. In this role, you will play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with.Responsibilities- Smile, greet, and...


  • Butler, United States Armstrong Group Full time

    Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally? Do you like working for a family owned Company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success?If you answered "yes,"...


  • Butler, United States Armstrong Group Full time

    Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally? Do you like working for a family owned Company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success?If you answered "yes,"...


  • Butler, United States McDonald's Restaurants Full time

    Ability to work part-time or full-time hours. Flexible scheduling - work 2 to 5 days a week. Willingness to work 4-hour to 9-hour shifts. We believe in a schedule that fits your life! Strong communication and teamwork skills. Positive and energetic a Customer Service, Service, Restaurant, Retail


  • Butler, United States Child Guidance Resource Centers Full time

    The Operations Administrator (Customer Service Representative) is an entry level full time position working 40 hours weekly including days and evenings. The position is responsible for the oversight and coordination of Health Information and Administrative functions throughout Child Guidance Resource Centers (CGRC). The Operations Administrator interfaces...


  • Butler, United States McDonald's Restaurants Full time

    Are you an early riser with a passion for customer service and teamwork? McDonald's is seeking enthusiastic individuals to join our team for the opening shift at our Clearview restaurant. This is an excellent opportunity for those looking for part-ti Customer Service, Retail, Customer


  • Butler, United States Armstrong Group Full time

    OUR NEXT CLASS IS ANTICIPATED TO START: Monday, January 13, 2025 (date and time subject to change) Apply now to be considered. Full and Part Time applicants will be considered Position Summary: The successful candidate must have the ability to work independently and as part of a team, demonstrating the ability to work with patience and courtesy in...