Head Motor Vehicle Examiner(Office/On-Site)

Introduction

The , Department of Motor Vehicles invites its agency employees to apply for the position of . CONTINUE TO ENJOY
A competitive salary. A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with . Generous paid time off, including 13 holidays. Retirement plan options. A culture that encourages. Working for a Forbes top company: - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click for more information. POSITION HIGHLIGHTS Tuesday – Saturday, Full Time, Office/On-Site position within a Branch Office. Hours: Tuesday, Wednesday, Friday: 7:30 AM - 4:45PM Thursday: 9:00 AM - 6:15PM Saturday: 7:45 AM - 12:45 PM This recruitment will be used to fill vacancies in any of the following locations as they become available: Bridgeport, Cheshire, Danbury, Enfield, Hamden, New Britain, Norwalk, Norwich, Old Saybrook, Waterbury, Winsted, Wethersfield, Willimantic. THE ROLE The Head Motor Vehicle Examiner is a working supervisor and is a valued member of the team that will assist in overseeing the operation in a branch office and will report to the Motor Vehicle Hub manager or MV Supervisor II. Members of the management team are required to remain until the last customer is served. ABOUT US
At the State of Connecticut, Department of Motor Vehicles (DMV), we are dedicated to protecting the health and safety of the motoring public through education, outreach and enforcement in the areas of vehicle weight and safety inspections, heavy duty diesel emission testing, traffic enforcement and investigations of any motor vehicle related complaints.

Selection Plan

TO APPLY In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.  Ensure that your application is complete and detailed before submitting it. In order to comply with , the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to . FOR ASSISTANCE IN APPLYING
Please or our Applicant Tips on How to Apply. IMPORTANT INFORMATION AFTER YOU APPLY This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. CONNECT WITH US Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Brittney Woodley at .

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Departmentof Motor Vehicles branch offices and units within the central office this classis accountable for acting as a working supervisor for a unit responsible forthe issuance of operators' licenses, titles and/or registrations.

EXAMPLES OF DUTIES

Assigns duties and reviews results for accuracy, effectiveness and conformance with policy; Reviews and evaluates courtesy and attitude toward the public and other employees; Studies and analyzes office tasks performed; Oversees and coordinates the daily work involved in the issuance of official motor vehicle documents; Prioritizes, schedules and assigns duties; Maintains proper workflow; Provides on the job training to unit staff; Resolves individual work-related problems; Maintains daily records; Orders supplies; Ensures the accuracy and efficiency of unit work; Completes inventory and production reports; Obtains from and provides information to a variety of personnel within other divisions, departments or the public; Examines and processes applications and supporting documentation; Issues official documents; Operates automated and other office equipment;

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of the functions and activities of the Department of Motor Vehicles; office systems and procedures; Knowledge of record-keeping; Skills in operating office equipment; interpersonal skills; oral and written communication skills; in examining documents to determine compliance with established requirements; Ability to lead employees; read, understand and apply motor vehicle laws, regulations, policies and procedures; resolve difficult office situations.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have involved the issuance of official documents requiring the examination of applications and supporting documentation.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years. Two (2) years of experience as a Motor Vehicle Examiner or one (1) year of experience as a Motor Vehicle Examiner Specialist may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

Experience communicating with diverse population and issuing license and registrations. Experience examining official documents and forms for authenticity and completeness. Experience interpreting and applying Motor vehicle laws, policies, and procedures. Experience handling escalated issues with customers. Experience with Daily Deposits and balancing of Cash Drawer and Audit of Work. Experience training and leading staff.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Overview

Employee Benefits As a State of Connecticut employee you may be entitled to a host of benefits that are not only attractive, but also may be portable should your career bring you to other avenues of state service. From 13 paid holidays to accruing vacation time, being a State of Connecticut employee not only gives you the opportunity to make a difference in someone’s life, but the time to enjoy your own. Listed below are just some of the benefits the State of Connecticut offers depending on the position you hold: Health & Dental Insurance Accrued Vacation, Personal and Sick Leave (Subject to the appropriate bargaining union contract or state statute and regulations.) Retirement Plan Group Life Insurance Supplemental Benefits Voluntary Defined Contribution Plans Flexible Spending Accounts (Dependent Care Program, Medical Flexible Spending, and Qualified Transportation) Supplemental Benefits Programs (Auto and Home Insurance, plus Short and Long Term Disability) Life Insurance State of CT Tuition Reimbursement Program Holidays

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