Business Analyst

2 weeks ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

We are seeking an experienced Business Analyst to provide operational support for the implementation of a tertiarys new Student Management System (SMS). This role contributes to the technology enablement for student administration and academic services and will enhance student experience.

Working Hours : Monday - Friday (8.30am - 5.45pm)

Working Location : West

Salary Package : Up to $7,000

Key Responsibilities:

Provide expert support for the implementation of Student Management Systems modules, ensuring alignment with business requirements. Engage with business teams to gather detailed requirements for system or technology enhancements. Perform UAT for new system modules. Monitor and report on UAT progress, addressing any issues that arise during the testing phase. Guide users through the adoption of new functionalities and enhancements. Oversee the monitoring of system implementation and UAT status to ensure timely and successful go-live. Collect and analyse data related to operational issues, collaborating with system vendors and IT teams to resolve problems effectively. Prepare comprehensive reports and dashboards for system status, support requests, and management reporting. Maintenance of user administration, support in troubleshooting technical and functional issues in the different systems. Generate and distribute system and operation reports on a daily, weekly, and monthly basis, supporting management reporting, data analysis, and business decision-making.

The requirement for the job role is as follows:

Bachelor's degree in any related field. Minimum 5 years of working experiences in Business Analyst or Project Management, preferably in tertiary education sector. Working knowledge in student management system preferred. Demonstrated competencies in system and process documentation.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTecs Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities. Delete personal data not required at this application stage. To withdraw consent, email dpo@scientecconsulting.com. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Maeve Wong - Outsourcing Team

ScienTec Consulting Pte Ltd 11C5781



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