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Cashiering and ALM Operations Manager
3 weeks ago
Department: Fiscal Services - Student Accounts Office
Classification: Financial Svcs Specialist 1
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: On-Site Required
Pay Band: 04
Salary: Starting at $55k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Student Accounts Office provides professional, efficient, and effective payment, deposit, and receivable collection services to students, parents, faculty, and staff; and maintains internal controls to ensure associated financial transactions are accurately processed and proper records are maintained.
About the Position:
The Cashiering and ALM Operations Manager directs departmental activities in a manner that applies policies fairly, maximizes service, and ensures procedures support fiscal responsibility and accountability.
Responsibilities:
Leadership: Responsible for the supervision of the Cashiering and Account Loan Management teams to deliver exemplary service to students, as well as internal and external customers;Ensures staff is knowledgeable with office policies and procedures and committed to the highest level of customer service;Responsible for all aspects of performance management including training, goal setting, monitoring and delivery of work efforts, and providing feedback through verbal updates and written performance reviews to the teams; andAdheres to legal and university policies and procedures and undertakes disciplinary actions as needed. Compliance and Financial Controls: Responsible for financial controls in cashiering, bank deposits, Perkins and other loan programs, and collections;Develops and maintains a program that reduces defaulted student accounts write-off cost by focusing on earlier identification and intervention of "at risk" accounts before the start of the collection process;Monitors and evaluates operational effectiveness, and effects change required for improvements;Enforces Commonwealth Accounting Policies and Procedures (CAPP) Manual and Virginia Code requirements regarding past due receivables thereby managing risk and ensuring proper fiscal stewardship of University resources; andEnsures loan programs are maintained following Department of Education Title IV regulatory requirements. Monthly Clearing Account Reconciliations: Assists General Accounting with completing research related to clearing account reconciliation; andMeets internal deadlines set for reconciliations. Other related duties as assigned.Required Qualifications:
High school diploma or equivalent; Demonstrated supervisory experience; Knowledge of financial management; Effective communication skills, both written and verbal; Effective account reconciliation skills; Ability to prepare reports and documentation; Ability to interpret and apply policies and procedures, and develop and implement new policies and/or rules; Ability to use automated accounting and/or financial computer systems; Ability to supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions, and making employment recommendations; and May need to work during University Holiday leave.Preferred Qualifications:
Bachelor’s degree in a related field; Demonstrated supervisory experience in a financial or accounting organization; Understanding of the higher education landscape and experience helping students navigate financial systems to successfully persist in their studies; Knowledge of collection laws and the ability to develop effective collection strategies; and Ability to manage difficult conversations with debtors.Instructions to Applicants:
For full consideration, applicants must apply for Cashiering and ALM Operations Manager at Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.
Posting Open Date: April 30, 2024
For Full Consideration, Apply by: May 14, 2024
Open Until Filled?: Yes
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