Fieldstone at Chester Springs Dining Room Manager
4 weeks ago
Fieldstone at Chester Springs - the area's newest senior living community opening this Summer - is seeking a professional and personable front of house/dining room manager who possess a genuine desire to lead a team that is committed to delivering high-quality service.
As Dining Room Manager, you will be responsible for coordinating events and creating a positive dining experience. Additionally, you will interact directly with families and guests to ensure that the dining team exceeds their expectations. This is a great opportunity to help establish the community's professional standards of service, set benchmarks for the resident dining experience, and lead the team members of Fieldstone into a successful future.
The responsibilities, characteristics, and skillsets below are just a glimpse into the role, and we hope you'll apply to learn more if you believe you're a great fit
General day to day responsibilities will include...
•Maintaining warm, hospitable relations in all guest contacts, while operating within budgeted guidelines.
•Promoting customer engagement activities
•Interacting with residents during mealtimes to monitor resident satisfaction or concerns about food service and developing plans to address as appropriate.
•Ensuring high quality service is provided to the residents in the dining room.
•Maintaining sanitation and controlling standards in the dining room and wait stations.
•Ensuring standards of cleanliness, hygiene, proper attire, and health standards are always maintained by the dining team.
•Keeping current with industry trends through vendor shows and industry periodicals.
•Operating in compliance with State and Federal government laws.
•Maintaining a high level of professional appearance, demeanor, ethics and image of self and subordinates.
•Communicating effectively between departments and corporate personnel.
•Conducting and attending regular department meetings.
•Maintaining positive employee relations, in a supportive environment through corporate incentives.
•Overseeing the coordination of catering, banquets, and activities.
•Monitoring and evaluating food quality for presentation, temperature and serving portion size. Providing leadership and communicating with food production team for adjustments and sharing resident feedback.
•Monitoring and evaluating table service adequacy for timing, etiquette, and thoroughness; providing service hospitality training and adjustments as appropriate.
•Supervising and supporting dining venues.
•Performing other related duties as assigned by management.
The right candidate should have...
A successful addition to the team will be an individual whose creativity shines while planning catering, special events, and holiday parties. Candidates must have prior scheduling experience and familiarity with point-of-sale systems, catering and event experience is a plus. Most importantly candidates must treat others with respect and approach them in a tactful manner.
While we support continued learning and enrichment, and celebrate a culture that encourages learning new skills, there are base level requirements for this position that include but are not limited to:
•High school diploma or general education degree (GED)
•Three (3) years previous food service experience.
•Two (2) years supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling.
•Basic computer skills necessary.
•Must demonstrate an interest in working with a senior population.
•Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
•Ability to manage multiple priorities.
•Competent in organizational and time management skills.
•Must demonstrate good judgment, problem solving, and decision-making skills.
•Ability to work flexible schedule.
The Perks of Working with Us
•Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
•Generous PTO package, including your birthday as a paid holiday
•Medical, dental and vision insurance
•401k with company match
•Employee assistance program
•... And so much more We'd love to chat with you about all the perks that specifically relate to what YOU are looking for in an employer.
Top Reasons to Work with Us
•Brand new community - A beautiful place to work every day.
•Family-owned and operated management company
•Team approach to work
•Smaller by design - Vantage Point is not a big national chain and that means more corporate involvement and support of the team.
•Make a difference in the lives of those who live with us.
Who Is Vantage Point Retirement Living?
Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living...better. And it all starts with our team.
Our Mission is to create best-in-class communities for seniors built on a foundation of trust, compassion, and responsibility to better the lives of those who live in them. To fulfill our mission, we rely on our corporate and community teams to deliver those core values of trust, teamwork, respect, and integrity. We can't ask of our team what we aren't willing to deliver ourselves, which is why each employee in our organization knows the Vantage Point Leadership personally. We treat our team with the greatest respect, emphasizing the importance of team culture. When our employees are happy, our residents are happy, our business thrives, and our mission is fulfilled.
Fieldstone at Chester Springs is an Equal Opportunity Employer. Our community's philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgement of all cultures we served.
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