Service Technician

Description

NOTICE OF CHANGE
CLOSES 12/16/24 AT 5:00 PM

To learn more about the Santa Barbara County Sheriff‘s Office,please visit our website at
We are accepting applications to fill vacancies in All Locations for the Santa Barbara Sheriff‘s Office.

The list established will be used to fill current and future vacancies at All Locations in the Sheriff‘s Office which includes North or South County Custody Operations or Law Enforcement Operations (separate lists for different locations will not be established). Incumbents must be willing to accept an assignment at any location throughout Santa Barbara County. Applicant must check ‘All Locations‘ on the application agency wide question and supplemental questionnaire.
POSITION: Under general supervision, learns and performs a variety of responsible, non-sworn technical and clerical based administrative duties in the Sheriff‘s Office, within detention facilities, law enforcement facilities and in the field in support of sworn custody and law enforcement personnel; may assist non-sworn Sheriff‘s personnel, the public and/or other business-related needs of the Sheriff‘s Office; and performs related duties as required.

This is an entry level, non-sworn generalist position that will gain required knowledge and abilities in the job field through on-the-job training and education. Some assignments will require regular and direct interaction with community members, inmates and possibly combative persons, but unlike sworn personnel the Sheriff‘s Service Technician is not expected to have physical contact, and /or physically take enforcement actions. As a non-sworn classification, the Sheriff‘s Service Technician is not permitted, nor expected to carry a firearm. When not performing duties in the detention facility, law enforcement facility or the field, incumbents may perform general clerical and technical functions including, but not limited to assisting at the public counter, taking payments, ordering, receiving and dispersing office supplies and equipment, arranging for and transporting vehicles and equipment for maintenance, and other related duties as assigned.

COUNTY OF SANTA BARBARA Employee Benefits and Compensation

Benefits and Wellness Plans-Medical/Dental/Vision, CLICK HERE
Compensation Summary, CLICK HERE
Retirement Plan, CLICK HERE; applicants from other public sector employers may qualify for retirement reciprocity.
*Please refer to the Memorandum of Understanding for complete details of terms and conditions.

IDEAL CANDIDATE POSSESSES:

• A reputation for honesty and trustworthiness
• Integrity/good moral character
• Self-starter
• Credibility/honesty
• A strong team approach
• Dependability
• Good judgment under pressure
• Effective communication skills

BACKGROUND DISQUALIFIERS:

• An admission of having committed any act amounting to a felony within five years in California, or in another state which would be classified as a felony in California
• An adult felony conviction in California, or with a conviction for an offense in another state which would be classified as a felony in California
• Currently on Probation or Parole
• Adult felony and/or misdemeanor conviction(s) may be disqualifying depending on type, number, severity, and how recent
• Conviction of/or sustained petitions for any sex crime
• Recent use and/or possession of illegal drugs; Failure to reveal prior use will be disqualifying
• Unfavorable work history
• Poor credit history
• History of committing domestic violence
• Dishonesty or failure to reveal pertinent information

Examples of Duties

1. Assigns, trains, monitors, and manages inmates in various work assignments such as in the warehouse, laundry facility, property room, or maintenance crews.
2. Supervises inmate workers and inmates during meal periods, and issue of clothing, bedding, personal items and housekeeping supplies, and during recreation.
3. Oversees inmate behavior as it relates to compliance with rules and regulations; prepares detailed narrative reports of activities observed and action taken.
4. Operates County vehicles for business-related details, pick-ups, deliveries and transportation of low-risk inmates to work assignments and other destinations.
5. Supports Custody Deputies in maintaining the security of the detention facility; monitors alarms, video cameras and radio traffic; operates communication systems; controls and operates interior and exterior electronically controlled security doors and gates; monitors and screens entry and exit of authorized personnel.
6. Orders, tracks, organizes stores, secures and/or issues various supplies including linen and clothing, inmate property, office and maintenance supplies and equipment; oversees or provides mail handling and courier services as needed.
7. Transports vehicles and equipment as needed; monitors inventory and condition of equipment, arranges and oversees maintenance.
8. Patrols restricted parking zones, either in a vehicle, on foot or by bicycle; marks and observes vehicles and determines conformity with parking ordinances; issues citations as necessary.
9. Locates abandoned vehicles by reviewing reports and citizen complaints, and through patrol activities; leaves warnings on vehicles; notifies last registered owner; arranges for vehicle removal as necessary.
10.Explains ordinances, citations or warnings to violators; appears in court to provide factual information regarding contested citations.
11. Keeps routine logs, records, and inputs data into a computer; writes reports of activities.
12. Interviews victims and witnesses of crime against property with no suspect information such as residential, commercial and vehicle burglary, petty theft, grand theft, vehicle theft and vandalism.
13. Collects evidence at crime scenes, including the processing and lifting of latent fingerprints; transports seized, found, lost or abandoned property or evidence.
14. Appears in court as a witness
15. Receives and responds to citizen inquiries, and gives general assistance or directions as appropriate; provides follow-up services such as notifying businesses of security issues, and emergency calls.
16. Assists with traffic control at fires, special events, or other congested emergency situations, including setting up cones and road flare patterns.
17. May transport deputies, equipment, citizens and witnesses as necessary.
18. Assists sworn law enforcement personnel at crime scenes; collects identity information and interviews witnesses.
19. Meets with community members in attempting to resolve neighborhood issues; plans and delivers information on the prevention of crime, and personal protection; works with business and community members in developing crime prevention programs, recommending specific prevention apparatus and approaches to meet their specific needs; explains applicable laws and ordinances.

Employment Standards

1. Education: Graduation from high school or passing of the G.E.D. test indicating high school graduation level , and;
2. Age: At least 18 years of age, and;
3. Physical Fitness: Good physical condition with the ability to pass a comprehensive medical examination based on County of Santa Barbara medical standards, and the ability to pass a job-related physical agility examination.

Additional Requirements:

• Possession of a valid California Class C Driver‘s License at time of appointment.
• Within the probationary period, incumbents must successfully complete all training, and obtain the ability to act with increased independence and responsibility as deemed adequate by the Sheriff‘s Office.
• Must have no prior felony convictions (unless fully pardoned) or be on probation; misdemeanors may be disqualifying, depending upon the number, type of violation and date of violation;), good moral character as determined by thorough background check; must submit fingerprints for purpose of a criminal record check and be found free from any physical, emotional or mental condition which might adversely affect the powers of a peace officer. Current or excessive use of drugs, sale of drugs, serious criminal history or deception relating to employment/criminal history may bar employment.

Knowledge of: Safe automobile operation within the vehicle code; computer usage, software applications, and navigating web-based applications; correct English usage, spelling, grammar and punctuation; basic mathematical skills.

Ability to: Stay calm in dealing with irate individuals in difficult situations; learn, interpret, apply, and explain rules, policies, codes and procedures including law enforcement codes; learn department policies and proper procedures on the gathering of evidence; establish and maintain a variety of filing, record keeping and tracking systems; write clear and comprehensive reports; establish, maintain and foster positive and effective working relationships with those contacted in the course of work; perform several tasks simultaneously amid noise and interruption; use tact, initiative, prudence and independent judgment in the application of general policy and legal guidelines; communicate effectively, both orally and in writing; learn procedures used in maintaining security of a detention facility, analytically consider various types of community relations problems and make recommendations for remediation; maintain confidentiality.

Physical Demands: While performing the duties of this job, the employee must have the mobility to work in a jail facility and in the field, and a standard office setting. The employee is frequently required to handle or feel objects, tools or controls and to reach with hands and arms; stamina to sit or stand and maintain attention for extended periods of time and to work under extended stressful situations; vision to read the printed word, computer screens and closed circuit security monitors; and hearing to communicate effectively in person, on the telephone and over two-way radio equipment.

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Working Conditions: Work is performed in a variety of settings, including in the field and standard office setting and a secured detention facility, and may require exposure to dangerous and life-threatening situations; willing to work any hour of the day or night (shift work) including overtime, weekends, on-call, and holidays as required; may be required to work in close proximity to inmates and/or combative persons; to comply with the Sheriff‘s Office grooming standards; and to wear a uniform or other apparel as required. The Sheriff‘s Office operates seven days a week, 24 hours a day.

Supplemental Information:
Some positions in this classification may require possession of a valid California Class B Driver‘s License; Incumbent must successfully pass a one year probationary period. Appointees to those positions requiring a Class B license will be subject to mandatory testing for drugs prior to beginning work; once on the job, incumbents will be subject to mandatory testing for drugs and/or alcohol on a random, reasonable suspicion, post-accident, return-to-duty, and follow-up basis.

Desirable Qualifications:
Knowledge of: Basic functions, principles and practices of custody and law enforcement services; applicable parking codes ordinances, and zone regulations; interview techniques and public contact skills; proper procedure to collect evidence; principles and practices of crime prevention; basic functions of the Sheriff‘s Office; cash handling procedures; proper telephone procedures and etiquette.

Ability to: Working knowledge of various radio codes and the operation of various types of law enforcement equipment; perform technical, detailed and responsible custody and law enforcement support; identify potentially dangerous situations and react quickly and calmly in emergency situations.
Supplemental Information

Please read the SELECTION PROCESS: Be sure to frequently check your email throughout this entire process, this is the only way we will be notifying applicants regarding their status and to provide all the important information throughout the recruitment process.

1. Application Review and Supplemental Questionnaire to determine those applicants who meet the employment standards.

2. Personal History Questionnaire (PHQ): Qualified candidates will be emailed a notice to complete and submit a Personal History Questionnaire. Candidates who successfully pass the PHQ, will advance to the next step in the selection process. Failure to submit a PHQ by the deadline or a failed PHQ result will disqualify you from continuance in the recruitment.

3. Online Skill Assessment: Candidates will be notified by email with instructions to complete the online assessments The deadline to complete the assessment will be clearly stated in the invitation. Candidates must complete and pass the assessment to be placed on the employment list.

Candidates must receive a percentage score of at least 70 on the online skills assessment to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list. The Human Resources Department will notify you by mail if your name is removed.

NOTE: Veteran‘s preference credit is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans‘ hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability. To receive veteran‘s preference points, you must: (1) check the Veteran‘s Preference Points box on the employment application form, (2) submit a copy of your Form DD214 to the Human Resources Department on or before the test date, and (3) pass all phases of the examination process. The preference points will be added to your final test score.

Recruiter will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment and Selection Process steps listed above to ensure they do not miss required deadlines.

Those candidates placed on the employment list will be certified to the Santa Barbara Sheriff‘s Office for further consideration. The Sheriff‘s Office will administer the remaining process outlined below for the Physical Agility Test (PAT) and Department Selection Interview:

1. 1.0 mile run in under 12:00 minutes
2. 99-yard obstacle course in 27 seconds or less
3. Maximum sit-ups in two (2) minutes
4. Maximum push-ups in no time limit
5. Maximum pull-ups in no time limit

The PAT is an important part of the Sheriff‘s Service Technician physical requirements of the job. Even if you are physically fit, we strongly advise that you begin pre-conditioning exercises now in order to increase the probability of success on the day of the exam. For the actual exam, you must wear appropriate athletic footwear and clothing. You must pass all of the physical agility tests in order to qualify for further consideration. Additional information and instructions will be provided via email to those who are invited.

DEPARTMENT SELECTION INTERVIEW: Qualified candidates will be invited to participate in a panel interview with the Sheriff‘s Office Human Resources detectives.

BACKGROUND INVESTIGATION PROCESS:
The Sheriff‘s Office conducts a polygraph examination and in-depth background investigation. If you feel your past may hinder your future from working for the Sheriff‘s Office, please contact the Human Resources Bureau at , for assistance on determining your employment eligibility.

BACKGROUND HIRING COMPONENTS: Include polygraph, background investigation, Livescan, post-offer psychological and medical examinations.

Disaster Service Worker: The County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.

REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.

Statement of Commitment

The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.

We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.

We believe equity and inclusion are vital to fulfill the County‘s mission and to embody a culture of ‘One County, One Future.‘ Expanding the full range of employee talent allows the County to deliver our best to all our community members.

We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.

APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: CLOSES 12/16/24 at 4:59 PM PST; Online application and job bulletins can be obtained 24 hours a day at careers/sbcounty.

For recruitment questions, please contact Sheriff‘s Recruiter Ms. Ryan at .

---