Senior Regional Director

6 days ago

Hilliard, United States Optum Full time

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.The Sr. Regional Director is responsible for the successful leadership in their assigned geographies and will have accountability for delivering results within provider engagement, staff and clinical efficiency, patient satisfaction, quality outcomes, and driving financial performance across the operational platform. The Sr. Regional Director is advanced in skill level and their scope should be more than 30 providers.The Sr. Regional Director will be responsible for traveling to multiple locations throughout the central part of OH.Primary Responsibilities:Provides overall management and development of major regionHolds responsibility for overall performance of major region in all aspects (ie: quadruple aim)Develops Associate Regional Directors and Regional Directors and may assist with others as directedCommunicates and assists in implementation of organizational goalsEvaluates and identifies talent of those in reporting structure, with or without assistance of practice/office manager. Develops or assists in the development of plans to develop talent, depending on current and future business needsModels and encourages professional behavior which reinforces culture. Supports and participates engagement activities which reinforce cultureSupports and motivates direct reports to accomplish both their individual professional and practice/office goalsChampions change management techniques through all activities as needed. Models and encourages direct reports to respond appropriately to changes in order for maximum effectivenessMonitors policy compliance for assigned offices/providersEstablishes priorities for areas of responsibility in relation to all facets of the business. Communicates the priorities to practice management; modifies priorities as neededStays abreast of patient satisfaction trends and communicates results as needed. Assists practice/office manager as needed to create plans to improve scoresMaintains responsibility for overall regional financial performance of all assigned offices and providersReviews contracts for area of responsibility and authorizes; reviews contracts to ensure complianceAssists as needed to ensure the overall “health” of each office/practice through effective management practices for all areas such as budget planning and adherence, marketing and communication priorities, compliance, implementations and timely completion of prioritiesIdentify to senior management local market and or service line dynamics and opportunitiesTravels to assigned locations as needed to assist with duties and achievement of goalsRequired Qualifications:5+ years of related experience and/or trainingWorking knowledge of legal contracts, potential liabilities, and insurance needsKnowledge of current medical terminology in order to communicate with physicians, staff, and patientsWorking knowledge of Medicare/Medicaid regulations and procedures, licensing and certification requirements, and other state and federal regulations relating to the health care industryKnowledge of flow charting and basic accounting skillsProficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based programsProven ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, and governmental regulationsProven ability to write reports, business correspondence, speeches and articles for publication, and local procedure manualsProven ability to effectively present information and respond to common inquiries and complaints from groups of managers, employees, patients, regulatory agencies, members of the business community, vendors, public groups, boards of directors, and other stakeholdersProven ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile peopleValid driver’s license and proof of insurance due to travel requirements#J-18808-Ljbffr

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