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System Analyst/Project Manager

2 months ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

About the Hiring Company

A renowned firm in the insurance industry is actively hiring for a Senior System Analyst with experience in project management to join its APAC team. This is a unique opportunity for an experienced analyst who is keen to get more exposure in regional/global projects while handling a key role in supporting in-house applications.

Job Description

Reporting to the Regional CIO, the candidate will be responsible for:

In-house Technical Support:

Providing technical expertise on level 1 and level 2 in-house applications to regional end-users Diagnose and troubleshoot technical problems related to group applications Liaise with users to track additional requirements and features and work closely with global developers to upgrade/troubleshoot applications Ensure proper documentation on technical issues raised by users to allow technical teams to further investigate

Project Management (APAC):

Engage APAC stakeholders to understand business needs across various departments and drive projects, including but not limited to automation, digitalization, RPA, etc Ensure timely completion of project within timeframe and budget Perform risk assessments for projects Utilize project management tools to track project performance and schedule adherence Participate in reviews and meetings and provide updates on project progress. Maintain documentations for internal/external users

The Successful Applicant

To be successful, you will have:

Diploma or degree holder in IT, computer science or relevant fields At least 5 years of experience in both L1/L2 application support and project management, with strong knowledge of Agile and Waterfall methodologies Customer-oriented approach to deliver high-quality support with ability to collaborate with cross-functional teams Proven track record of working in a diverse cultural environment and across various countries as regional experience will be highly regarded Strong knowledge of latest technologies Strong analytical and process-oriented mindset

What's on Offer?

This is an excellent opportunity with a reputable brand located centrally in Singapore. The successful candidate will have the opportunity to work on regional projects and interact with stakeholders at various levels.

EA Registration Number: R23118567

EA License Number: 15S7709