Level 1 Field Technician
4 days ago
Company:
- ConvergeOne (C1) is a global IT Services and Consulting company headquartered in Bloomington Minnesota with about 2300 employees.
- They provide managed cloud cyber security enterprises networking data center application and software development security infrastructure and hosted collaboration solutions.
- More than 10000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences.
- C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. We hold more than 5600 technical certifications across thousands of engineers throughout North America and operate three Customer Success Centers.
- Specialties: Managed Services Professional Services Advisory Services Cloud Business Applications Customer Experience Modern Workplace Cyber Security Data Center Enterprise Networking Lifecycle Services and Communication Platform as a Service.
Good afternoon here is our first request for Ascension. We plan on having one of our techs onsite to act as Lead. Looking to have tech names identified by 9/16 for badging. Thank you
Ascension Onsite Dispatch Request
Position: Level 1/2 Field Technician Telecomm
***5 RESOURCES NEEDED TOTAL*** THREE Tier 1s (phone placement low level) and TWO Tier 2s (generic telephony knowledge).
Duration:
- Contract 2 Weeks Weeks of 9/23 AND 9/30 MF 8AM5PM
- **There will be more of the same work in Michigan to come in October and ongoing these people could become gotos for this long term project
Overview:
- Need five (5) L1 & L2 Field Tech resources in Saginaw Michigan area to support a large telephony infrastructure & software/hardware refresh project at hospital site.
- Telephony site survey of the 4 hospitals/buildings included above approximately 2700 phones to be located.
SITE SURVEY Onsite working as a team walking the floors of a hospital facility identifying where all telecom devices are working with healthcare clinicians who have little time to help us understand the layout (theres a switch or telecom device stuck in a drawer or hidden in a closet).
Requirements:
- 5 years of Field Technician experience
- Solid phone placement and telephony knowledge
- Comfortable taking direction following defined processes can act in supervisory role if needed
Nice to Haves:
- They know their way around a switch room and closet to identify potential issues with installing new Avaya equipment.
- Has the skill to run crossconnects and simple cabling between the equipment and the wall field in the switch room.
- Knows the inner connectivity of wiring between switch and endpointsomeone who has Avaya knowledge and can rack and stack servers and gateways.
Interview Process:
- NO INTERVIEWS Manager will review resumes and hire based off of experience and resume
Required Skills : Field ServiceField EngineeringTechnical SupportTelecommunicationsProject Management
Additional Skills : Technician
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