Business Process Manager

2 weeks ago


Cleveland, United States The Sherwin-Williams Company Full time

Sherwin-Williams is the largest paints and coatings company in the world. With $18 billion in sales, more than 4,100 stores, and 140 manufacturing and distribution centers worldwide. Our 60,000 employees across the globe are diverse, innovative and passionate. We believe there‘s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there‘s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We‘ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive.

  • Assist Business Process Owners in defining and standardizing global processes for enterprise order management, pricing management, and export order management, ensuring value realization for ERP and associated applications
  • Partner with Product Owners, DT resources, Consulting Partners, and key Business Stakeholders to align and build consensus on global processes
  • Identify and engage Subject Matter Experts (SMEs) across all divisions and regions to gather and document business requirements
  • Ensure processes align with data definitions and governance requirements, identify gaps, and collaborate with Enterprise Data owners to resolve issues
  • Develop methods to monitor, track, and report key process indicators, and create governance policies to ensure compliance
  • Participate in system integration, user acceptance testing, and post go-live support; validate data extracts and loads
  • Champion automation, process simplification, and standardization attainments
  • Train end users, communicate the value of process optimization, and build relationships across teams to support change initiatives

What we are looking for:

  • Bachelor‘s Degree (preferably a Master‘s Degree) in Logistics, Business, Engineering, Supply Chain, Finance, IT, or related field, or 12 years of relevant logistics/supply chain experience
  • Knowledge of ERP Operating Systems and 5-10+ years of experience in business lead/technology-related roles, including 3+ years of supervisory or management experience
  • Experience with large projects and major system implementations
  • Excellent English language skills both written and verbal capable of conveying ideas in both technical and user-friendly language
  • Ability to work effectively in a collaborative, multicultural environment and to lead and influence cross-organizationally with and without direct authority
  • Strong adaptability dealing with ambiguous or changing requirements

Our Offer:

  • Opportunity to operate in a growth market
  • Many opportunities for professional and personal development
  • Flexible working arrangement fully remote or any of our offices
  • International work environment

**Please note that Sherwin Williams is unable to respond to any enquiries, accept CVs or applications from Recruitment Agencies**

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