IT Project Manager
3 weeks ago
Summary
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
Duties
This Information Technology (IT) Project Manager position is located in the Mission Support Division, Information Technology, Enterprise Support (ES), Transportation Security Administration (TSA), Department of Homeland Security (DHS). Duties include but are not limited to: Manages IT programs/projects and applies technical knowledge of various specialized areas of applications development, engineering, network operations and maintenance functions, and conceives, plans, and conducts studies involving complex issues and unique problems. Analyzes strategic concepts and reviews strategic plans and proposes changes to ensure objectives are met and resolves critical technical problems in existing operations or services using knowledge of established guidelines, policies, and procedures. Analyzes project costs, design concepts, or design changes and reviews or conducts audits of IT programs and projects. Ensures that appropriate Service-Level Agreements (SLA) and associated contracts have been defined that clearly provide and meet or exceed the measures for monitoring the service. Establishes performance standards, evaluates performance, recommends training and development, and recognizes high quality performance. Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.-
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