Driver Examiner 1- Fayetteville.

5 months ago

Fayetteville, United States GeorgiaGov Full time

Under direct supervision, provides consistent, high quality customer service in the issuance of driver's licenses and identification cards based on established guidelines, laws, rules, and regulations. Conducts vision screening: administers and evaluates written and road tests to eligible applicants. Enters data from forms, records and/or other sources into the computer. Follows guidelines to very identity and document validity of information received. Processes documents and/or collects prescribed fees and completes transactions. Provides clear and accurate information to customers and the general public concerning agency services, laws, rules, and regulations. Reviews applications to determine eligibility and issues or reinstates driver's licenses and identification cards in accordance with applicable policies, procedures, and laws. Sets up and operates office and licensing equipment.

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment?

• Are you dependable and motivated with a strong commitment to providing excellent customer service?

• Are you looking for a career path in public service?

If you answered “yes” to all these questions, then the Department of Driver Services would love for you to become a respected member of our team.

The Georgia Department of Driver Services (DDS) is seeking qualified candidates for:

Position Title: Driver Examiner 1

Status: Full-Time

Salary: $32,000 /annually (non-negotiable)

About Georgia Department of Drivers Services (DDS): The Georgia Department of Driver Services (DDS) is a progressive agency that encompasses a broad range of activities and programs. Our Mission at DDS is to provide secure driver and identity credentials to our customers with excellence and respect.

Job Summary:

Career Mobility:

• DDS believes in internal mobility and career advancement opportunities for our employees with satisfactory performance to transition from Driver Examiner 1 (DE 1) to Driver Examiner 2 (DE 2) with an increase of 10%.

Driver Examiner 1

After Six months of employment 2.5% increase

After 12 months of employment 2.5% increase

After 18 months of employment (promotion to Driver Examiner 2) 5% increase

Duties:

• Accompanying drivers in vehicles to evaluate their ability to adhere to Georgia’s driving laws.

• Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.

• Operating visual testing equipment.

Minimum Qualifications:

• Must be eighteen (18) years of age

• Completion of a high school diploma or GED is required

• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.

• At least one (1) year of Face-to-face Customer Service experience within the last five years

• At least one (1) year of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.

• Comfortable working with computer and internet technology

Preferred Qualifications: Preference will be given to those applicants who, in addition to meeting the minimum qualification above, also possess two or more of the following:

• At least three (3) years of Face-to-face Customer Service experience within the last five years

• At least three (3) years of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years

• Bilingual skill set preferred

Working Conditions:

Conditions of Employment:

• A valid Georgia driver’s license is required and must be maintained while employed in this position. Non-Georgia residents must have a recognized equivalent license. If a valid Georgia driver’s license has not been held for at least three years at the time of application, you will be required to obtain a Motor Vehicle record from the previous state of licensure prior to hire.

• Successful completion of the CCKE (Certified Commercial Knowledge Examiner) Certification, a national certification is required by all employees who issue driver’s licenses.

• Employees who conduct CDL (Commercial Driver’s License) road tests must successfully complete the CDL Examiner Certification and the CCE (Certified Commercial Examiner) Certification.

• Employees must maintain these requirements to continue employment with DDS.

• DDS employees may be required as a term and condition of employment, to assist in meeting the responsibilities of the Department. In addition, they may be required to perform responsibilities that are not regularly assigned to them to continue the operations of the agency which includes assisting other centers. Management will work with employees regarding the locations and mode of transportation.

Many of the following benefits are available to eligible fulltime employees on the first day of their employment:

• Competitive Compensation

• Performance Recognition

• Retirement and Pension Benefits

• Flexible Benefits

• Healthcare Benefits

• Paid Holidays and Time Off

• Employee Assistance Program (EAP)

• Employee Discount Program

• Opportunities for Career Development and Advancement

• Engaging and Diverse Work Environments

High school diploma or GED AND Eighteen years of age AND possess a valid GA Class C driver's license.

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