Field Service Technician

4 weeks ago


New Iberia, United States NOV Full time
JOB DESCRIPTION

PRIMARY RESPONSIBILITIES

  • Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
  • Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
  • Perform field upgrades of software and hardware and train customers on how to properly operate the system.
  • Communicate field failures and feedback reports to the appropriate departments.
  • Complete and submit field service documentation in a timely manner.
  • Perform other work-related tasks as assigned.
  • Comply with all NOV Company and HSE policies and procedures.
FACILITY/GROUP SPECIFIC RESPONSIBILITIES

  • Perform inspection of equipment/parts.
  • Provide training to other NOV Field Service Technicians.
  • Provide accurate and timely reports to appropriate personnel regarding work progress and output.
  • Work at other NOV locations when required.
  • Prepare inspection reports and maintain files of inspection documents.
  • Maintain inspection and measuring equipment; perform or arrange for calibration of equipment; and maintain equipment calibration records.
EDUCATION & EXPERIENCE QUALIFICATIONS

  • Must possess a high school diploma, GED, or equivalent combination of education and experience.
  • Microsoft Office knowledge is required.
  • Minimum 2 years' NDE experience required in Magnetic Particle, Liquid Penetrant, Ultrasonic Shear Wave, and Phased Array Ultrasonic Testing.
JOB REQUIREMENTS

  • Must possess a valid driver's license with a good driving record.
  • Must possess a valid passport or the ability to obtain one.
  • Must provide proof of COVID-19 vaccination.
  • Must provide transportation from home to the office. Transportation to customer's location will be provided.
  • 24/7 on-call.
  • Offshore travel required (domestic and international).
  • Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
  • Must be able to pass offshore safety classes including, but not limited to offshore water survival (HUET), firefighting, and basic offshore safety induction emergency training (BOSIET).
  • Must be able to obtain a transportation workers identification credential (TWIC) card.
  • Must be able to pass an OGUK physical.
  • Must be able to pass and hold a Level II certification in Magnetic Particle Testing, Liquid Penetrant Testing, Ultrasonic Shearwave Testing, and Ultrasonic Phased Array Testing.
  • Must be able to pass the Jaeger II and Ishihara Test for vision.


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