General Manager

2 months ago

Cincinnati, United States Cincinnati Arts Association- Aronoff Center Full time
Description

GENERAL MANAGER – ARONOFF CENTER FOR THE ARTS
ORGANIZATION OVERVIEW:
The Cincinnati Arts Association (CAA) is a not-for-profit organization that oversees the programming and management of two of the Tri-state’s finest performing arts venues – the Aronoff Center for the Arts and Music Hall – and is dedicated to supporting performing and visual arts. Each year, CAA presents a diverse schedule of events; serves upwards of 600,000 people in its venues; features the work of talented local, regional, and national artists in its Weston Art Gallery; and supports the work of more than one dozen resident companies. Since the inception of its acclaimed arts education programs in 1995, CAA has reached more than 1.7 million students.
CAA partners with Broadway Across America to present the Broadway in Cincinnati season at its Aronoff Center for the Arts facility. The season typically consists of 8-10 Broadway productions, with most shows playing a two-week run. In Addition to Music Hall, the Cincinnati Ballet Company also presents performances as a resident company at the Aronoff Center.
We are seeking an experienced professional to fill the role of General Manager of the Aronoff Center for the Arts, a senior management position within our organization.
POSITION SUMMARY:
•Provide leadership, direction and overall management to the Aronoff Center Operations Department for all shows and events in the facility’s theaters and ancillary spaces, as well as manage all operational aspects and public safety of a performing arts center.
•Develop and implement policies, plans and execution strategies for all the Center’s facility utilization, with the intent to provide all customers, artists, patrons and facility guests with a safe and enjoyable experience of the highest quality consistent with the mission and reputation of the Center.
•Be the primary liaison and advocate to resident clients as it relates to coordinating and assuring smooth interaction with operations and efficient use of all facility resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
•Serve as a member of the Senior Staff leadership team.
•Direct and coordinate all operational functions and activities within the facility.
•Oversight of facility maintenance including projects and services.
•Create and review systems and procedures of the operations department.
•Develop and direct operation, engineering and maintenance of building systems. Plan for building improvements.
•Actively seek new revenue opportunities for the operation or how to maximize existing revenue streams.
•Work with Development Department to facilitate sponsorship activations and fulfillment.
•In conjunction with the C.O.O., prepare operational and capital budget; analyze and control expenditures in accord with approved budgetary requirements.
•Collaborate with all CAA departments to ensure consistent application of operational standards, policies, and service.
•Strategically manage union relationships with the goal of improved collaboration and cooperation; interpret contracts and provide guidance to staff.
•In collaboration with Human Resources, direct all aspects of hiring, staffing and training through the Operations Management team.
•Provide coaching and constructive feedback for employees in the department in an effort to set them up for success in their management delivery.
•Foster a harmonious work environment within the Operations Department.
•Establish and nurture strong relationships with Broadway Across America, resident companies and service providers.
•Negotiate contractual agreements and working agreements with resident companies, promoters, and service providers.
•In collaboration with the Director of Safety & Security, ensure emergency management planning and emergency preparedness.
•Builds and maintains industry relationships to stay current with industry best practices.
•Review and authorize invoices related to departmental needs and contracts.
•Support show reporting and settlement needs.
 

REQUIRED EDUCATION:
•Bachelor's degree in performing arts, arts management (from an accredited college or university), management, organizational leadership, or a related field preferred; and a minimum of 5 years’ related experience; or equivalent combination of education and experience.
REQUIRED EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:
•Thorough understanding of facility management and a proven ability for fiscal responsibility.
•Capable of working under pressure in a fast-paced environment while maintaining a high level of professionalism.
•Excellent oral communication, written communication, interpersonal and organizational skills.
•Knowledge of a theater or public assembly environment and non-profit organizations
•Knowledge in the functional operation of a facility including facility mechanical systems.
•Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources.
•Knowledge of technical theater, particularly Broadway touring, is an asset
•Ability to positively motivate, direct and supervise staff.
•Proven ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
•Ability to anticipate problems and implement immediate corrective action.
•Ability to accommodate a demanding and flexible schedule, including evenings, weekends, and some holidays.
•Minimum five years of management/leadership experience.
•Strong supervisory experience, specifically direct supervision of a team of staff.
•Proficient in Microsoft Office products.
•Prior experience or training in customer service.
•Prior experience in venue management calendar systems and point of sales systems preferred.
 

To Apply :
Send resume, cover letter and salary requirements by August 9, 2024 to:
Cincinnati Arts Association
Attn: Human Resources
650 Walnut Street
Cincinnati, Ohio 45202
Or email: HR@cincinnatiarts.org
No phone calls please.
EOE/M/F/D/V/SO Employer
For more information on the Cincinnati Arts Association, please visit us at www.cincinnatiarts.org

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