Business Analyst 2

3 weeks ago


Helena, United States State of Montana Full time

Job Overview:

This position resides in the of .Duties include coordinating the ongoing planning, process analysis, development, implementation, and monitoring of the unit and divisions activities, methods, and systems to collect outstanding tax liabilities or data. The incumbent provides consultation, technical assistance, training, and outreach to internal and external users to promote effective program and system operations. This includes overseeing system research, enhancement, validation, readiness, and reporting projects. The position resides in the Statewide Debt Collections Unit. The position reports to the Statewide Debt Collections Unit Manager. This position does not supervise other staff.

Debt collection processes and the Federal Fair Debt Collection Practices Act Accounting practices Contract management Data management Business administration Information systems management Communications Program management and project planning Public communication principles System and program support State and federal tax laws, rules, and regulations Research and analysis Technical troubleshooting Escalation and support techniques Accuracy and attention to detail Conflict resolution Microsoft programs and other data base applications Written, Verbal, and interpersonal communication

You would be a great fit for this position if you have:

Demonstrate self-motivation and follow instructions Provide timely customer service Handling multiple priorities under deadlines Organize multiple tasks Very detail oriented Follow instructions Interpret complex business structures, interrelated accounting systems, methodologies, and financial reports.

Working Conditions

Work hours may exceed 40 hours from time to time, including weekends. May need to work at a computer daily for 8 or more hours at a time. Office environment Lifting is infrequent, less than 50 pounds. Some travel may be required.

To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.

***This is an incomplete list of job duties.


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