Client Representative

Job summary

The HSEQ, Security, and Delivery Infrastructure Function brings together key professions in one place to focus efforts into achieving our Health, Safety, & Wellbeing; Quality; Security, Risk, and Information Management; �and Environmental ambitions, and to enable efficient and effective management of our property assets (Lowestoft and East sites; Weymouth and West sites; and RV Cefas Endeavour).

To fully support our Cefas 2030 strategy we are committed to continually improving what we do and how we do it to facilitate the delivery of excellent science by providing and maintaining safe, quality, professional facilities that allow us to deliver safely, efficiently, sustainably, and innovatively.����

There is currently an opportunity to join the group in delivering our ambitions in the role of Client Representative at Weymouth. This important role has the responsibility of ensuring the organisation receives a positive, safe, end to end user experience throughout the life cycle of prioritised site/facilities related operations, improvements, and investment works.�

The role will report into the HSEQ, Security and Delivery Infrastructure Group, working closely with Science Infrastructure, H&S teams, the Strategic lead for Property, Defra Group Property, and external partners & supply chain to ensure safe and effective delivery of operations and changes to our sites and facilities. The post holder will support Cefas colleagues through improvement works, and facilitate smooth operations into business as usual, ensuring Cefas colleagues have a great experience when working at our sites and using our facilities.�

Cefas is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, backgrounds, ways of working and thinking, makes us a stronger organisation, better at reflecting the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferable skills, people from all backgrounds and circumstances regardless of disability, gender, age, ethnicity, LGBT+ identity and socio-economic status.

Job description

Your main duties and responsibilities will include, but are not limited to:

As Weymouth site lead for Health & Safety the post holder will be a key point of operational contact, providing advice and input on all aspects of operations at Weymouth and it�s critical, that they understand relevant H&S requirements, sites & facilities procedures, user needs, and the strategic priorities of the HSEQ, Security & DI Group to assure effective organisational support and decision making.

The role has a key responsibility to ensure the organisation receives a positive, safe, quality end to end user experience throughout our laboratory, site and facilities related operations, improvements, and investment works.

This will be delivered by ensuring that suitable management arrangements are in place for all relevant works with a focus on robust health and safety planning and delivery, making sure standards are maintained into business as usual.�

An important part of the role will focus on fostering great stakeholder relationships internally and externally through excellent communications, engagement, and information management, for example:

Interfacing with internal stakeholders, key partners, contractors, and Project Managers (, for any adaptations to our sites and facilities). Providing a primary point of contact for Cefas as �client rep�;Understanding delivery risks and opportunities associated with improvement/development works and managing/exploiting to reduce negative and boost positive outcomes;Providing critical works information to contractors and ensuring those physically delivering works are equipped with necessary information, instruction, and training;Fostering a collaborative culture between all stakeholders to enable others to perform their duties;Providing improvement/development SROs and Champions with information that provides assurance that the prioritised work will deliver expected outcomes. Being open to challenge and change when needed;Engaging with the HSEQ, Security & DI Group�s strategy owners, delivery teams, and wider Cefas colleagues (users) to provide effective communication on progress, issues, risks, impacts, and outcomes;Planning and transitioning individual improvements/investments into business as usual; andDeveloping and applying relevant Cefas processes and systems to tasks and deploying effective change management control.

In addition, Cefas reserves the right to ask staff to take on additional duties and responsibilities which are commensurate with their grade. Team Leaders and management will have a discussion with staff to explain the changes that are to be made. A new job description will be issued if required.

Person specification

The following are essential criteria required for this role and you must be able to demonstrate your skills and experience in the following areas:

Excellent interpersonal, communication, planning, and organisational skills;Good understanding of our H&S management system, and relevant legislation;Understanding and applying the principles of risk management;Effective project management capability and understanding of the components of site and facilities related design/build projects;Developing and implementing safe systems of work (operating procedures, risk assessments etc.);Ability to identify, build and manage strong working relationships with a wide range of stakeholders;High attention to detail on a range of information with a focus on strong records management;Ability to work under pressure and be able to organise yourself and other relevant delivery colleagues;Able to demonstrate the motivation to develop, manage and deliver high quality outcomes, striving for continuous improvement;Forward thinking, innovative and understands the wider implications of the task being undertaken;Participating in incident investigations and identifying root causes; andTo hold an NEBOSH general certificate in occupational health and safety, or to hold the IOSH Managing Safely qualification and be prepared to undertake the NEBOSH certification as prioritised developmental learning.

Behaviours

We'll assess you against these behaviours during the selection process:

LeadershipManaging a Quality ServiceWorking Together

We only ask for evidence of these behaviours on your application form:

Leadership

Benefits

Alongside your salary of �31,825, Centre for Environment, Fisheries and Aquaculture Science contributes �10,571 towards you being a member of the Civil Service Defined Benefit Pension scheme. Generous annual leave entitlement � Cefas offers 25 days' annual leave on entry (rising to 30 days over first 5yrs) for full-time new entrants to the Civil Service. Employees receive 8 public holidays a year, plus an additional day to mark the King's birthdayAccess to learning and development tailored to your roleA working environment that supports a range of flexible working optionsA working culture which encourages inclusion and diversityEligible to join the Civil Service Pension scheme � more information can be found on the CSP website�Staff recognition vouchersIn-year award scheme

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