Appliance Installation and Repair Technician

1 week ago

Springfield, United States Best Buy Full time

As an Appliance Installation and Repair Technician, you'll travel to customers' homes to diagnose, disassemble, and repair large products. You'll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You'll provide a seamless customer experience by giving advice on products and services. This includes performing complex work, evaluating the severity of device issues and de-escalating difficult client interactions as needed. You'll fulfill appointments both individually and as the leader of a two-person crew. Internally, we refer to this role as a Repair Double Agent.

What you'll do

  • Prepare customers' products for repair in the home
  • Manage routes, part orders and returns to avoid excessive costs and losses
  • Perform triage, manage client expectations, keep work orders up to date and close orders in an accurate and timely manner
  • Offer alternative solutions when customers choose not to continue with their repair
  • Manage inventory and vehicle maintenance in partnership with other team members
  • Provide feedback and training opportunities to your team
Basic qualifications
  • Experience actively using and learning about home theater and appliance products
  • 6 months of experience delivering, installing or repairing consumer electronic products
  • 1 year of experience in a customer service or in-home services environment
  • 1 year of experience in an electronics industry
  • Ability to work a flexible schedule, including holidays, nights and weekends
  • Current, valid driver's license
  • Must be at least 21 years old
  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
  • Acquire and maintain any state or local licensing, as required, within 90 days of hire
  • Able to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help
Preferred qualifications
  • Customer service experience, including resolution of complex issues
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Maintenance Technician, Location: Springfield, PA - 19064

  • Lead Appliance Repair Technician

    1 week ago

    Springfield, United States Mr Appliance Full time

    Mr. Appliance is looking for a Lead Appliance Repair Technician.Your Responsibilities as Lead Appliance TechnicianAs a Lead Appliance Repair Technician, you are a key component in providing excellent customer service to our customers and our team of Appliance Repair Technicians.The following are the minimum requirements to be considered for the Appliance...

  • Commercial Kitchen Appliance Repair Specialist

    2 weeks ago

    Springfield, Virginia, United States Air Express Appliance Full time

    Unlock Your Career PotentialElevate your career as a Commercial Kitchen Appliance Repair Technician with Air Express Appliance Repair in Springfield, VAAs a valued member of our team, you'll embark on a journey of repairing, assessing, and maintaining various commercial kitchen appliances. From convection ovens to steam kettles, your role entails diagnosing,...

  • Appliance Installation Assistant

    7 days ago

    Springfield, Illinois, United States Dick Van Dyke Appliance World Full time

    Job Title: Delivery Installer AssistantWe are seeking a highly motivated and detail-oriented Delivery Installer Assistant to join our team at Dick Van Dyke Appliance World. As a key member of our installation team, you will be responsible for assisting with the delivery and installation of appliances, ensuring a seamless experience for our...

  • Installation Assistant

    4 weeks ago

    Springfield, Illinois, United States Dick Van Dyke Appliance World Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Installation Assistant to join our team at Dick Van Dyke Appliance World. As an Installation Assistant, you will play a critical role in ensuring the successful installation of appliances in our customers' homes.Key ResponsibilitiesAssist in the installation of appliances, including...

  • Appliance Installation and Repair Technician

    7 days ago

    Springfield, United States Best Buy Full time

    Best Buy - 642 baltimore pike [Installation Technician] As an Installation and Repair Technician at Best Buy, you'll: Perform a variety of fulfillment duties for clients in their homes including delivery, installation, and networking; Maintain phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting...

  • Restaurant Equipment Repair Specialist

    2 weeks ago

    Springfield, Virginia, United States Air Express Appliance Full time

    Job OpportunityWe are seeking a skilled Restaurant Equipment Repair Technician to join our team at Air Express Appliance Repair. As a key member of our team, you will be responsible for troubleshooting, repairing, and maintaining commercial kitchen equipment, including convection ovens, dishwashers, and other appliances.Key Responsibilities:Troubleshoot and...

  • Appliance Installation Specialist

    6 days ago

    Springfield, Pennsylvania, United States Best Buy Full time

    Installation and Repair Technician at Best BuyAs an Installation and Repair Technician at Best Buy, you will be responsible for delivering exceptional customer experiences by ensuring the successful installation and repair of various electronic devices in customers' homes.Key Responsibilities:Perform a variety of installation and repair tasks for customers,...

  • Maintenance Technician

    1 month ago

    Springfield, Illinois, United States Konecranes Nuclear Equip and Services LLC Full time

    Job SummaryWe are seeking a skilled Maintenance Technician to join our team at Konecranes Nuclear Equip and Services LLC. As a Maintenance Technician, you will be responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain production and facility equipment according to safety, predictive, and productive maintenance...

  • Appliance Delivery Helper

    1 week ago

    Springfield, United States Best Buy Full time

    As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet, you'll help with a variety of order fulfillment duties, including the delivery, installation, integration, networking and repair of consumer electronics...

  • Maintenance Technician

    4 weeks ago

    Springfield, Ohio, United States Konecranes Full time

    Job Summary:Konecranes is seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes.Key...

  • Machine Repair Technician

    3 weeks ago

    Springfield, Ohio, United States Navistar Full time

    Job Title: Machine Repair TechnicianNavistar is seeking a skilled Machine Repair Technician to join our team at our Springfield Assembly Plant. As a Machine Repair Technician, you will be responsible for installing, maintaining, repairing, and troubleshooting manufacturing equipment.Key Responsibilities:Install, maintain, repair, and troubleshoot...

  • Utilities Repair Technician

    2 weeks ago

    Springfield, Illinois, United States Caterpillar Full time

    Job Title: Utilities Repair TechnicianCaterpillar is seeking a skilled Utilities Repair Technician to join our team at the Large Power Systems Division in Lafayette, IN.Job Summary:We are looking for a highly motivated and experienced Utilities Repair Technician to perform mechanical troubleshooting and repair of complex domestic and foreign machines and...

  • Plumbing Technician

    5 days ago

    Springfield, Missouri, United States Benjamin Franklin Plumbing of Springfield, MO Full time

    Job OverviewWe are seeking a skilled Plumbing Technician to join our team at Benjamin Franklin Plumbing of Springfield, MO. As a key member of our team, you will be responsible for installing, repairing, and maintaining plumbing systems to ensure the highest level of customer satisfaction.ResponsibilitiesInstall, repair, and maintain plumbing systems,...

  • Guitar Center Repair Technician

    3 weeks ago

    Springfield, New Jersey, United States Music and Arts Full time

    Job SummaryWe are seeking a skilled Guitar Center Repair Technician to join our team at Music and Arts. As a Repair Technician, you will be responsible for providing exceptional customer service, performing maintenance and repair services on customer-owned instruments, and assisting in the maintenance of store inventory.Key ResponsibilitiesInteract with...

  • Assembly Repair Technician

    2 weeks ago

    Springfield, Tennessee, United States Electrolux Home Products, Inc. Full time

    Electrolux Home Products, Inc. is a leading global appliance company that has shaped living for the better for over a century. We reinvent taste, care, and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands,...

  • Machine Repair Technician

    3 weeks ago

    Springfield, Ohio, United States Navistar, Inc. Full time

    Job SummaryWe are seeking a skilled Machine Repair Technician to join our team at Navistar, Inc. in Springfield Assembly Plant. As a Machine Repair Technician, you will be responsible for installing, maintaining, repairing, and troubleshooting manufacturing equipment.Key ResponsibilitiesInstall, maintain, repair, and troubleshoot manufacturing equipmentWork...

  • Plumbing Service Technician

    1 month ago

    Springfield, Illinois, United States Benjamin Franklin Plumbing of Springfield, MO Full time

    About the RoleWe are seeking a skilled Plumbing Technician to provide top-notch service to our customers at Benjamin Franklin Plumbing of Springfield, MO.ResponsibilitiesPerform routine maintenance on plumbing systems to ensure optimal performance and efficiency.Diagnose and repair plumbing issues in a timely and professional manner.Install new plumbing...

  • Automotive Repair Specialist

    3 days ago

    Springfield, Illinois, United States Valvoline Full time

    Automotive Repair TechnicianAt Valvoline, we're looking for a skilled Automotive Repair Technician to join our team. As an Automotive Repair Technician, you'll play a crucial role in ensuring our customers' vehicles are running smoothly and efficiently.Key Responsibilities:Diagnose and repair client vehicles in accordance with MAP guidelines and manufacturer...

  • Mechanical Repair Technician

    4 weeks ago

    Springfield, Illinois, United States Caterpillar Full time

    Job Summary:Caterpillar is seeking a skilled Mechanical Repair Technician to join our team at the Large Power Systems Division in Lafayette, IN. As a key member of our team, you will be responsible for troubleshooting and repairing complex domestic and foreign machines and related equipment.Key Responsibilities:Extensive experience in mechanical and/or...

  • HVAC Installation Specialist

    4 weeks ago

    Springfield, Illinois, United States Tradesmen International Full time

    Job Summary:Tradesmen International is seeking a skilled HVAC Technician to join our team. As an HVAC Tech, you will be responsible for installing, servicing, and repairing heating, ventilation, and air conditioning systems.Key Responsibilities:Assemble, install, and repair air conditioning, refrigeration, and heating unitsStudy building plans and working...