Amendment Specialist
2 weeks ago
These 2 positions are full-time, limited duration, classified positions which are represented by a union.
Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
The section in Portland, Oregon is recruiting for an Amendment Specialist to process amendments to vital records and provides direct customers service related to amending vital records for the Amendments program.
Working conditions: This work is a combination of on-site and remote locations, with full access to needed operating systems and technology in either location. The Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click , to learn more about OHA’s mission, vision, and core values.
OHA values service excellence, leadership, integrity, health equity and partnership.
What will you do?
As an Amendment Specialist, you will perform the following duties:
Process amendments to vital records in compliance with established laws, policies, and procedures.
Screen and review requests, submitted applications, and documentation for amending vital records for completeness and compliance within established criteria. Review existing records and databases for supporting evidence.
Approve or reject amendment applications.
Resolve discrepancies and incomplete applications by requesting additional information from applicant in cases where applications and documentation do not meet law and amendment can’t be completed.
Prepare and send formal agency denial letter outlining reasons on denying records, explaining pertinent laws, and providing information on court judgment process.
Update the OVERS database and issue amended records on certified intaglio paper.
Organize, track and file all documentation related to specific amendments for archival storage.
Answer questions related to amending vital records from customers, staff, county vital records offices, and other partners.
Provides backup support for others on the Vital Records team.
What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full with paid sick leave, vacation, personal leave and 11 paid holidays per year plus .
What are we looking for?
Minimum Requirements
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
OR
An associate degree in any field
OR
An equivalent combination of education and experience
Desired Attributes
Experience reviewing, learning and explaining complex procedures, rules and laws.
Experience in analyzing and screening applications/documents for meeting specific legal requirements.
Experience in gathering data, creating databases, reports, correspondence and forms.
Experience in using MS Word, Excel, and becoming an expert in proprietary OVERS software used in office;
Experience in providing customer services in a friendly and professional manner.
Experience working under pressure in a fast-paced work environment.
Typing/data entry at 65 words per minute or greater
Experience in supporting and promoting a culturally competent and diverse work environment.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
