Senior Technical Writer

3 weeks ago

West Hollywood, United States Root Full time

About Root 

Root is a communication and productivity software platform that is uniquely designed to meet the needs of the world’s online communities. The Root platform is extensible, allowing third-party developers to create custom experiences with front-end and back-end integrations. Our goal is to empower all the world’s communities with technology. 


Root is creating an open and collaborative environment built on a culture of exceptional design and engineering. We deliver user experiences that are intuitive, attractive, and accessible to everyone. We’re an early stage, funded startup working towards our v1 product. 


About the role 

We’re building our Developer Relations team and are looking for a senior technical writer with a web-development background. You’ll teach our third-party developers to build Root Apps using web tech UI like React and Material and code-behind logic written in TypeScript. 


Responsibilities 

Create and maintain developer documentation, tutorials, and sample code. 

  • Write using best practices from technical writing and instructional design 
  • Develop code samples that leverage and demonstrate the features of the Root platform 
  • Pioneer design patterns and best practices for Root Apps 
  • Be the voice of the developer to the engineering team; influence the direction of the Root APIs and developer experience 

 

What does success look like? 

Content is effective and ready on time for product launch. 

  • Your content works; developers get technical answers and learn the big-picture concepts 
  • Your samples are enabling; developers can build great Apps by emulating your architecture and reusing your code 
  • Your content and samples handle all levels; new developers get the help they need while experienced developers feel you value their time 

 

Qualifications 

The ideal candidate will have 5+ years of experience as web-tech developer and 2+ years of experience as a technical writer. 

Developer skills 

  • CSS frameworks such as Material, Bootstrap, or Tailwind and associated component libraries 
  • Web frameworks such as React or Angular 
  • TypeScript 

Writing skills 

  • Writer: You’re a wordsmith that writes for technical and nontechnical audiences. Your writing is accessible because it’s structurally consistent and uses Plain English. 
  • Editor: You create and follow style guidelines. You enjoy finding typos and inconsistencies. You have strong opinions about gerunds. 
  • Teacher: You know the difference between a how-to and a tutorial. You get excited when your exercises reach the analyze or evaluate level of Bloom’s. You use analogies and infographics to make technical content understandable. 

General skills 

  • Analytical skills to define a problem, identify solutions, and recommend a course of action 
  • Communication skills to educate others on how your projects are designed, implemented, and maintained 
  • Project management skills to keep stakeholders informed and deliver to a timeline 

Beneficial skills 

  • Online-community leader/moderator 
  • Trainer or instructional designer 
  • Markdown 
  • Figma 
  • C# / .NET 
  • JavaScript 


Location 

  • Los Angeles or remote 
  • USA applicants only 

 

Root is proud to foster a culture that celebrates diversity and inclusivity. We believe that every member of the team enhances that culture by exposing us to a broader view and understanding of the world. We are committed to treating everyone with equality and respect, regardless of their age, sex, gender identity, gender expression, sexual orientation, physical ability, race, ethnicity, religion, neurodiversity, or socioeconomic status. 


To apply for this position, please send your resume and statement of interest to jobs@rootapp.com. 

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