ZSFG Chief Operating Officer

Company Description

**REOPENED FOR ADDITIONAL RECRUITMENT**

Updated Application Deadline – The application filing will close on September 13, 2024 at 12:00am.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

Application Opening –  September 10, 2024

Original Job Opening Date- March 22, 2024 - April 1, 2024

Application Deadline – September 13, 2024, at 12:00am. This announcement was reopened on September 10, 2024 - September 13, 2024 at 12:00am, for additional recruitment. 

Salary: 

Appointment Type:

Recruitment ID: PEX-0943-EXEMPT

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The applicant pool resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH. 

Job Description

The ZSFG Chief Operating Officer (COO) reports to the Chief Executive Officer (CEO) and partners with the CEO in providing the executive managerial leadership of an acute care academic teaching hospital that is the City’s only trauma center and only psychiatric emergency department. The hospital encompasses a wide range of services, including emergency, critical care, medical- surgical inpatient, perioperative, labor and delivery, pediatric inpatient, medical and surgical specialty clinics, skilled nursing, and behavioral health (mental health & drug treatment) inpatient, out-patient and community programs. As a leadership team, the CEO and COO collaborate to develop and implement strategy consistent with achieving the mission of ZSFG and the Department of Public Health. San Francisco General Hospital and Trauma Center is one of the nation’s leading academic medical and trauma centers. Consequently, the executive management team of an academic medical/trauma center requires a team with more complex and advanced skills sets than is required of the standard community hospital leadership staff. The COO provides executive oversight and management operations responsibility for the development of high quality, cost effective and integrated clinical programs within ZSFG, its affiliated clinical partners, and the various communities and constituencies served by the trauma center. These functions are done either directly, or through delegation of responsibility to subordinate executive and senior management staff.

Under the direction of the CEO, the Chief Operating Officer assumes responsibility for overseeing and leading the operations of the following departments at ZSFG: Behavioral Health Center, Capital Programs, Facilities Maintenance, Clinical Laboratory, Anatomic Pathology, Rehabilitation Services, Food and Nutrition Services, Health & Safety, Support Services, Environmental Services, Disaster & Emergency Preparedness, Materials and Supply Chain Management and the Equity Program. Additionally, the COO oversees all ZSFG operational budgets and costs through the responsible use of planning and control systems that include forecast levels of operations, cost effective utilization of resources and realistic financial variances. The COO develops a strong work force and productive work environment infused with a culture of lean through effective leadership and human resources practices. In recognition of the direct correlation between employee engagement and patient and family satisfaction supports, monitor and direct activities that build a positive and healthy work environment for all employees. The COO represents ZSFG to the community, regulatory agencies, and media as needed and serves as acting CEO during the CEO’s absence. The Chief Operating Officer partners with the CEO in managing the total ZSFG operating budget. The Chief Operating Officer is a key member of the ZSFG Executive Team which develops and maintains ZSFG’s overall strategy and operations.

ESSENTIAL DUTIES:
The 0943 ZSFG Chief Operating Officer, performs the following essential job functions:

Responsible for the daily provision of patient care services via the supervision of executive staff and hospital department managers. Responsible for the "bottom-line" fiscal operation of assigned hospital departments, ensuring optimal fiscal operations, with primary responsibility for the financial integrity of service units through sound fiscal management and maximization of efficiency. Provide long and short-range planning for administrative and financial systems, and clinical operations, including the design and implementation of automated systems, enhancement of information gathering systems and reports to track and summarize data. The position provides in-depth financial, operational, and budgetary information, including the review and preparation and defense of annual budgets. The position maintains responsibility for analyzing the merits/deficits of current billing systems, as well as providing review of fee schedules, denoting trends in reimbursement and providing guidance and feedback for the enhancement of financial performance. The position represents the CEO on patient care issues in the hospital, City and County and community matters, including membership on various councils, committees, agencies and boards and providing testimony when necessary. The position bridges the span of culture between the various constituencies associated with San Francisco General Hospital, the Department of Public Health and the City and County of San Francisco.

The ZSFG Chief Operating Officer (0943) performs other duties as assigned or required.

Qualifications

EDUCATION AND EXPERIENCE

Possession of a bachelor’s degree from an accredited college or university in Public Health, Business Administration, or a closely related field AND six (6) years of managerial experience (which must include supervisory) in hospital administration.

OR

Possession of a master’s degree from an accredited college or university in Public Health, Business Administration, or a closely related field AND four (4) years of managerial experience (which must include supervisory) in hospital administration.

Education substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester or forty-five (45) quarter units.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Additional Information

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

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