Transmission Technician

7 days ago

Anchorage, United States Swickard Auto Group Full time

Job Type

Full-time

Description

We are seeking a "Transmission Expert" to expand our team. General Motors experience is preferred. **Veterans encouraged to apply**

The Transmission Technician is a skilled professional responsible for diagnosing, troubleshooting, and repairing all types of automotive problems. You'll be the heart of the service department, using your technical expertise and problem-solving skills to ensure vehicles are running smoothly and safely.

Responsibilities:

  • Diagnosis and Repair:
  • Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
  • Utilize diagnostic tools and equipment to pinpoint problems (scanners, multimeters, pressure gauges, etc.).
  • Conduct thorough inspections of various vehicle systems (engine, transmission, brakes, electrical, etc.).
  • Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding.
  • Repair and replace faulty components following service manuals and manufacturer specifications.
  • Test repairs to ensure functionality and safety.
  • Document all repairs and parts used on service orders.
  • Customer Service:
  • Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way.
  • Provide accurate estimates and timelines for repairs.
  • Keep customers updated on service progress and address any concerns promptly.
  • Technical Skills and Knowledge:
  • Possess a strong understanding of automotive systems, including their operation, diagnosis, and repair.
  • Stay up to date on new technologies and repair procedures through training and certifications.
  • Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls (depending on experience).
  • Proficient in using various diagnostic tools and automotive repair equipment.
  • Maintain a clean and organized work area, adhering to safety protocols.
  • Additional Responsibilities:
  • May perform test drives to evaluate vehicle performance and diagnose issues.
  • May research technical information and consult with colleagues or service manuals to solve complex problems.
  • May recommend preventative maintenance services to customers.
  • Contribute to a positive and efficient work environment within the service department.
Qualifications:
  • Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Valid driver's license with a clean driving record.
  • Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience.
  • Strong understanding of automotive systems, diagnostics, and repair procedures.
  • Excellent problem-solving and critical thinking skills.
  • Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
  • Good communication and interpersonal skills to interact effectively with customers.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Automotive Service Excellence (ASE) certifications a plus.
Benefits of Working at Swickard:
  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
  • Progressive pay plans: As your tenure increases and you complete more certifications, we'll pay you more
  • Paid manufacturer training - we'll pay to help you gain new certifications and advance your career with some premier manufacturers.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan - invest in your future.
  • PTO and paid holidays
About Us
  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T4

Salary Description

$32-$50 per flagged hour DOE

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