IT Service Center

Roles & Responsibilities Oversee the daily operations of Service Center and ensure compliance with proper process Plan resources for Service Center Be point of escalation. Assist in handling walk in customer. Prepare weekly and monthly report. Job Requirements Diploma in Information Technology, Computer Engineering or related field 1 year ...

Roles & Responsibilities AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the...

About the RoleFamily Service League Inc. is seeking a dedicated and compassionate Social Worker to join our team at the Family Recovery Center in Mastic. As a Social Worker, you will play a vital role in providing assessments, direct care, and referrals to individuals struggling with mental illness, substance use disorder, or dual diagnosis.Key...

Roles & Responsibilities Job Purpose To handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests) meeting Service Levels; and provide First Call Resolution/Level-1 support to deliver pleasant Customer Experiences. Job Responsibilities & Duties Attend and respond to incoming Calls, Emails and Call-Back requests, Live...

**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Desktop Team Lead to join our team. As a key member of our IT operations team, you will be responsible for managing teams deployed to clients who handle Service Desk Support, Data Center Operation, and VIP Support/Onsite Desktop Support.**Key Responsibilities**Manage teams handling...

Job SummaryWe are seeking a highly skilled and motivated Customer Service Technician to join our team at MyCareersFuture. As a key member of our service center, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Communicate with customers via phone and face-to-face to identify and...

Roles & Responsibilities The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within Singapore, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Infinity. Specifically, the FSE responds to customers systems failures by way of...

**Job Summary**MyCareersFuture is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer experiences through various channels, including phone, email, and live chat.**Key Responsibilities:**Respond to customer inquiries and...

Roles and ResponsibilitiesCustomer Service Liaison (Service Division)Respond to customer inquiries and resolve service-related issuesCoordinate daily service activities and ensure timely completionEvaluate and escalate service support issues as necessaryPrepare and submit quotations for services, including parts, maintenance contracts, and credit/debit...

Roles & Responsibilities Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, were In Search of Incredibleand we want you on our team! Were looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If youre fueled by ambition and thrive in a fast-paced environment...

About the RoleMyCareersFuture is seeking a highly skilled Splunk Consultant to join our team. As a Splunk Consultant, you will be responsible for designing, implementing, and managing Splunk infrastructure, including indexer and search head clusters.Key ResponsibilitiesDesign and implement Splunk infrastructure, including indexer and search head clusters, to...

Roles & Responsibilities Role and Responsibilities: Serve as the primary interface between our organization and members. Assist members in making informed decisions about their financial savings. Provide personalized service through various channels (calls, counters, text messaging, contact centers). Build and maintain positive relationships with...

Roles & Responsibilities The Security Operation Center (SOC) is seeking enthusiastic, passionate and technically strong Cyber Security Senior Analyst. Analyst will act as subject matter expert for SOC. Perform deeper analysis, trending and root cause analysis of the events/incidents handled by SOC Analyst. Work on escalated security incidents (malware...

Roles & Responsibilities Job Description: Attending to business calls and service enquiries Assigning jobs to subcontractors Monitoring subcontractors performance Managing procurement, AR and AP Project co-ordination and management Assigning Jobs and Tasks to PM Team Attending to all HDB job matters Co-ordinating all Home App incoming...

**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Home Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our home service operations.**Key Responsibilities:**Attend to business calls and service enquiries, providing timely and effective...

Roles & Responsibilities Requirement 1. Local candidates preferred 2. Min Diploma in IT related fields 3. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered. 4. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook,...

Roles & Responsibilities Perform Level 1/2 diagnosis and resolution of incidents / requests raised Log and track customer system problems, incidents, issues, requests and queries raised by users Ensure all issues are prioritized and resolved within SLA standards Perform incident closure, verifying problem resolution with users and documenting...

Roles & Responsibilities Key Qualifications/Requirements: Minimum of 3 years' hands-on experience in providing Data Center support. Minimum of 3 year's experience in Networking Cable and Fiber installation Degree or diploma in IT would be an advantage. Ability to work independently with minimal supervision. Able to communicate messages clearly...

Roles & Responsibilities Act as a coordinator for the admission of residents under Ministry of Health (MOH) Portable Subsidy. Perform financial counselling for all residents under MOHs Portable Subsidy, including the preparation of estimated bill size, admission contract and other administrative matters. To perform and monitor National Means Testing...

**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Home Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our home service operations.**Key Responsibilities:**Attend to business calls and service enquiries, providing timely and effective...