Customer Service Agent

3 weeks ago


Manassas, United States Commonwealth of Virginia Full time

Department: Regional Campuses - Freedom Aquatic and Fitness Center

Classification: GMU Worker

Job Category:  Part-Time / Hourly Wage

Job Type:  Part-Time

Work Schedule:  Mondays, Tuesdays, Wednesdays and Thursdays, 10am-4pm (plus rotating Saturdays or Sundays when needed)

Location: Manassas, VA

Workplace Type:  On Site Required

Salary:  Up to $14/hour, commensurate with experience

Criminal Background Check:  Yes

About the Department:

The Freedom Aquatic & Fitness Center opened in September 1999 and is one of the largest facilities of its type in Northern Virginia. Located on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool; leisure pool; whirlpool; locker facilities and family locker rooms; gymnasium with two practice courts; cardiovascular and strength training equipment; group fitness, mind/body and spin studios; three racquetball/activity courts; community room and classroom and outdoor field and sand volleyball court.

About the Position:

Customer Service Agents comprise the nucleus of Freedom Center’s Customer Service Department – more commonly called the Front Desk. In this role, CSAs are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling Group-X classes and on-site wellness scheduling/check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there’s additional interest. Being the single primary revenue source for the Freedom Center, training in and membership processing and competency, preferably through Fusion, is paramount.

Responsibilities:

Customer Service Agents are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling classes and swim-lane reservations, along with on-site childcare scheduling/check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there’s additional interest.

Required Qualifications:

Previous customer service, cash-handling, and computer/database experience; Effective verbal and listening skills; Ability to communicate respectfully and effectively with a very diverse and multicultural community population; ability to act with tact and courtesy; Demonstrated ability to multitask; Ability to work up to the University-mandated ceiling of 29 hours per week if needed, with daytime/evening shift employees willing to work alternating weekend shifts; and Candidates must possess or be able to obtain CPR and First Aid certifications within 90 days of hire.

Preferred Qualifications:

Previous sales experience.

Instructions to Applicants: 

For full consideration, applicants must apply for  Customer Service Agent at Complete and submit the online application to include three professional references with contact information, and provide a resume.

Posting Open Date:  April 23, 2024

For Full Consideration, Apply by:  May 30, 2024

Open Until Filled?: Yes



  • Manassas, United States Mike Hairston - State Farm Agent Full time

    **Position Overview**: State Farm Insurance Agent located in Manassas, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mike Hairston - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...


  • Manassas, United States Mike Hairston - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Manassas, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mike Hairston - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...


  • Manassas, United States George Mason University Full time

    **Department**:Regional Campuses - Freedom Aquatic and Fitness Center **Classification**: GMU Worker **Job Category**:Part-Time / Hourly Wage **Job Type**: Part-Time **Work Schedule**:Mondays, Tuesdays, Wednesdays and Thursdays, 10am-4pm (plus rotating Saturdays or Sundays when needed) **Location**:Manassas, VA **Workplace Type**: On Site...


  • Manassas, United States George Mason University Full time

    10001063 Manassas, VA Part-Time / Hourly Wage **Opening on**: Apr 23 2024 **Department**: Regional Campuses - Freedom Aquatic and Fitness Center **Classification**: GMU Worker **Job Category**: Part-Time / Hourly Wage **Job Type**: Part-Time **Work Schedule**: Mondays, Tuesdays, Wednesdays and Thursdays, 10am-4pm (plus rotating Saturdays or Sundays when...


  • Manassas, United States Mike Hairston - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter...


  • Manassas, United States Eric Simpson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Manassas, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Eric Simpson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...


  • Manassas, United States Honorable Service Realty Full time

    Description Our team is looking for self-motivated, ambitious Sales Agents to join us! We want to help YOU build your career! We pride ourselves on providing proven systems to our agents that will ensure their success. This rewarding, full-time position provides agents with a fantastic opportunity to do what they love, which is helping clients find and buy...

  • Real Estate Agent

    1 month ago


    Manassas, United States Weichert Full time

    Real Estate Agent Manassas, Virginia, 20109, United States Description Weichert, Realtors is hiring a select number of professional real estate agents for this sales office. We are looking for people that are willing to obtain their real estate sales license or have recently completed their pre-license requirements. There are also openings for experienced...

  • Real Estate Agent

    3 weeks ago


    Manassas, United States Weichert Full time

    Real Estate Agent Manassas, Virginia, 20109, United States Description Weichert, Realtors is hiring a select number of professional real estate agents for this sales office. We are looking for people that are willing to obtain their real estate sales license or have recently completed their pre-license requirements. There are also openings for experienced...


  • Manassas, United States Service Specialties, Inc. Full time

    We specialize in creating comfort through indoor heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. **Job Role** SSI's Customer Service Representatives/Dispatcher will...


  • Manassas, United States Marines Service Co Full time

    Job DescriptionJob DescriptionSalary: 20Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of our plumbing, electrical, and renovations contracting business, you will play a crucial role in ensuring exceptional customer experiences. This position requires...


  • Manassas, United States Marines Service Co Full time

    Job DescriptionJob DescriptionSalary: 20Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of our plumbing, electrical, and renovations contracting business, you will play a crucial role in ensuring exceptional customer experiences. This position requires...


  • Manassas, United States Showami Full time

    Showami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in MANASSAS and surrounding areas to show homes. REQUIREMENTS: You must be a currently licensed real estate agent You must have access to the MLS You must have experience showing...


  • Manassas, United States Showami Full time

    Showami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in MANASSAS and surrounding areas to show homes. REQUIREMENTS: You must be a currently licensed real estate agent You must have access to the MLS You must have experience showing...


  • Manassas, United States Chris Colgan Team Full time

    **Summary**: Launch your career into new heights by joining the ranks of the top 20% elite in North American real estate as a Showing Assistant on our distinguished team. We are committed to nurturing your development through a well-defined pathway to success, complete with cutting-edge models, systems, and tools, as well as customized coaching and training...

  • Front Desk Agent

    1 month ago


    Manassas, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an individual must...

  • Real Estate Agent

    1 week ago


    Manassas, United States Chris Colgan Team Full time

    **Summary**: Equipped with an abundance of leads, proven systems, cutting-edge technology, and expert coaching, our first-year agents set their sights on an ambitious income goal of approximately $144,000. The real test is in identifying those who are ready to put forth the effort required. Mastery in this field demands a commitment to around 10,000 hours of...


  • Manassas, United States Relentless Management Inc. Full time

    We have been committed to our mission of serving our customers with specific, relevant products that meet their evolving needs. We don't just grow sales or increase revenue for clients; we also put a large focus on the environment and culture for our Customer Service Representative team. Be an integral part of the incredible camaraderie we’ve developed...

  • Rental Agent

    7 days ago


    Manassas, United States Cruise America Full time

    Job DetailsJob Location WDC Office - Manassas, VA Description Job Title: Rental Agent Location: Reports To: Hub Manager Department: FLSA Status: Non-exempt Job Code: Supervises Others: No SUMMARY The Rental Agent will be responsible for direct customer contact at the rental counter completing rental contract transactions, vehicle demonstrations, incoming...


  • Manassas, United States TEEI Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for career growth. **Duties**: -...