Senior Systems Engineer
4 weeks ago
JOB DETAILS:
This is a Monday through Friday field engineering role based at various client sites in the Boston, Cambridge, metro north and southern NH areas.
We assign engineers to clients considering proximity to their home. However, require willingness to commute to all client locations.
COMPENSATION:
Base salary range between 100-125Kcommensurate with experience, quarterly profit sharing and bonus plan, mileage reimbursement, cell/data reimbursement.
BENEFITS / HIGHLIGHTS:
- 100% paid medical plan including health, dental, vision
- Matching 401K
- Life Insurance
- Disability
- Paid holidays
- Referral bonuses
- Paid certifications
- Company social events – quarterly team outings, retreats, holiday parties, game nights
What You‘ll Do:
- Support our customers with great Customer Service, resolving support incidents that will require both onsite and remote work
- Identify opportunities and areas of improvement while interacting with clients
- Work with clients to suggest technical solutions that meet their business needs
- Work on new installs, migrations, troubleshooting, and projects
- Interface with third party vendors and act as the liaison for the client
- Update internal and client documentation as needed and create and maintain comprehensive documentation of client environments
- Responsible for detailed time tracking of work and client interactions
- Participate in Teambuilding, Knowledge / Experience sharing and regular feedback and process improvement initiatives
- Serve as an escalation point for Tier 1 and 2 engineer support issues
- Participate in on-call rotation and after-hours / weekend projects and troubleshooting as needed
- Stay on top of new technology and industry trends
What You‘ll Need:
- Bachelor‘s Degree or equivalent working experience
- 7+ years‘ experience in an IT Engineering/Consultant role, preferably at an MSP
- 5+ years‘ interactive customer support/service (internal or external) experience within a Professional Services environment
- You are a team player that can live by the NENS core values
- A passion for customer service
- Exceptional written/oral communication skills and the ability to listen
- Reliable transportation required and the ability to walk/stand for 8+ hours a day
- Permanent work authorization in the US
- Ability to work in a fast-paced, ever-changing environment
- Strong work ethic and self-motivated with the ability to manage multiple priorities
- Strong time management skills
Technical Knowledge & Experience:
- Advanced experience in multiple areas of the Microsoft O365 and Azure platform (setup, configure, troubleshoot)
- Advanced experience with SharePoint and Intune
- Advanced experience with Cloud infrastructure technologies (AWS, Azure GCP)
- Advanced experience in Microsoft server and workstation technologies
- Advanced experience in server virtualization technologies
- Experience with Security Technologies or MFA
- Proven background of providing excellent customer service
- Demonstrated analytical and troubleshooting skills
- Strong understanding of networking (firewalls, switching, wireless) across client environments
- Demonstrated experience with backup and recovery solutions
- Demonstrated experience with storage technologies
- Experience with automation and scripting (PowerShell)
- Humility and ability to escalate issues where there is no clear path to resolution
- Ability to identify opportunities and areas of improvements for clients
- Certifications in the following technologies a nice plus: Microsoft, Cisco/Meraki, VMware, Okta
-
Senior Mechanical Systems Engineer
2 days ago
Boston, Massachusetts, United States AKF GROUP LLC Full time**Job Title:** Senior Mechanical Systems EngineerAbout AKF GROUP LLCWe are a dynamic engineering firm seeking a seasoned Senior Mechanical Systems Engineer to join our team. Our company specializes in designing and delivering innovative mechanical, electrical, and plumbing (MEP) systems for various projects.Estimated Salary: $110,000 - $140,000 per yearJob...
-
Senior Cloud Systems Engineer
2 months ago
Boston, United States The Hollister Group LLC Full timeSenior Cloud Systems EngineerOur client is a private equity firm based in Boston, MA looking to hire a Senior Cloud Systems Engineer. This individual will act as a point of escalation to the Service Desk and other IT Functions to resolve issues and requests. The ideal candidate has experience and exposure to working and supporting development teams including...
-
Senior Cloud Systems Engineer
2 months ago
boston, United States The Hollister Group Full timeSenior Cloud Systems EngineerOur client is a private equity firm based in Boston, MA looking to hire a Senior Cloud Systems Engineer. This individual will act as a point of escalation to the Service Desk and other IT Functions to resolve issues and requests. The ideal candidate has experience and exposure to working and supporting development teams including...
-
Senior Cloud Systems Engineer
2 months ago
Boston, United States The Hollister Group Full timeSenior Cloud Systems EngineerOur client is a private equity firm based in Boston, MA looking to hire a Senior Cloud Systems Engineer. This individual will act as a point of escalation to the Service Desk and other IT Functions to resolve issues and requests. The ideal candidate has experience and exposure to working and supporting development teams including...
-
Senior Cloud Systems Engineer
2 months ago
boston, United States The Hollister Group Full timeSenior Cloud Systems EngineerOur client is a private equity firm based in Boston, MA looking to hire a Senior Cloud Systems Engineer. This individual will act as a point of escalation to the Service Desk and other IT Functions to resolve issues and requests. The ideal candidate has experience and exposure to working and supporting development teams including...
-
Senior Software Engineer
3 weeks ago
Boston, United States Anduril Industries Full timeAnduril is fielding the next generation of Autonomous Underwater Vehicles (AUVs) to tackle the extremely challenging industry demands of seabed exploration. Anduril has brought to the market a unique, ultra-long-range, full-ocean-depth platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "large" to...
-
Senior Desktop Systems Engineer
4 weeks ago
Boston, Massachusetts, United States Massachusetts District Court Full timeWe are seeking a skilled Senior Desktop Systems Engineer to join the Massachusetts District Court team.About the JobThis is a challenging opportunity for a dedicated and detail-oriented professional to manage, maintain, and optimize desktop systems for our organization.Estimated Salary RangeThe estimated annual salary for this role is $83,104 - $127,859 per...
-
Senior DevOps Engineer
3 weeks ago
Boston, MA, United States CISCO Systems Full timeThe application window is expected to close on 12/20/2024. The successful applicant will provide ownership of and be performing work in FedRAMP or IL-5 type environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has...
-
Senior Embedded Systems Engineer
2 weeks ago
Boston, Massachusetts, United States SimpliSafe Full timeWe are an innovative home security company that's passionate about protecting homes and building careers.About UsWe're embracing a hybrid work model that enables our teams to split their time between the office and home. We expect our teams to come together in our state-of-the-art office on two core days, typically Wednesday and Thursday, working together in...
-
Senior DevOps Engineer
2 weeks ago
Boston, MA, United States CISCO Systems Full timeThe application window is expected to close on 12/20/2024. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.The successful applicant will provide ownership of and be performing work in FedRAMP or IL-5 type environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S....
-
Senior Systems Engineer
4 weeks ago
Boston, United States Raytheon Full timeDate Posted:2024-11-21Country:United States of AmericaLocation:CO112: Buckley AFB 18500 East 6th Ave 18500 East 6th Avenue Buckley AFB, Aurora, CO, 80011 USAPosition Role Type:OnsiteAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the...
-
Senior Solutions Engineer – Boston
2 weeks ago
Boston, MA, United States Informetric Systems Full timeSenior Solutions Engineer – Boston, MA Area About this Job Informetric is currently expanding its sales team. This is a terrific opportunity to join a growing, fast-paced, team-oriented organization and make an immediate impact. The Senior Solutions Engineer would ideally be based in the Boston area, with the ability to easily visit customer sites in New...
-
Boston, United States Arrowstreet Capital, Limited Partnership Full timeSenior Fullstack Engineer, Investment Systems EngineeringApply locations Boston time type Full time posted on Posted 22 Days Ago job requisition id R1090Job OverviewThe Core Investment Systems team is responsible for developing technology solutions supporting Arrowstreet Capital’s investment services and operations. We leverage technology to automate...
-
Automation Systems Engineering Lead
4 days ago
Boston, Massachusetts, United States Jobot Full timeJobot is a leading provider of building automation solutions, and we are seeking an experienced Automation Systems Engineering Lead to join our team in Boston, Massachusetts. This role offers an estimated salary of $90,000 - $120,000 per year, depending on experience.About the Role:In this role, you will be responsible for leading the implementation of...
-
Gameplay Systems Engineer
3 weeks ago
Boston, Massachusetts, United States CD PROJEKT RED Full timeUnlock the Secrets of Gameplay Engineering at CD PROJEKT REDWe are seeking a seasoned Senior/Principal Gameplay Engineer to join our team and contribute to the development of our latest project, a new multiplayer title set within the world of The Witcher.About the Role:This is an exceptional opportunity for a highly skilled engineer to work closely with...
-
Senior Mechanical Engineer
4 weeks ago
Boston, United States DSJ Global Full timeThe Senior Mechanical Engineer will be responsible for leading the design, development, and implementation of HVAC and MEP systems for various projects. This role requires extensive knowledge of mechanical engineering principles, strong project management skills, and the ability to collaborate effectively with multidisciplinary teams. BSME and 5 years of...
-
Electrical Systems Engineer
4 weeks ago
Boston, Massachusetts, United States Bala Consulting Full timeBala Consulting Engineers is a leading engineering firm with a strong presence in the Northeast. We are seeking a highly experienced Senior Electrical Engineer to join our Boston office, where you will be responsible for designing and implementing electrical systems for commercial and healthcare facilities.Estimated Salary: $120,000 - $160,000 per yearThis...
-
Senior Mechanical Engineer
1 month ago
Boston, United States Vicinity Energy, Inc. Full timeVicinity Energy is North America’s largest provider of district energy solutions, offering low carbon energy to most of the iconic buildings you see in the skylines of Boston, Cambridge, Philadelphia, Baltimore and many other cities in the US. As a member of the communities we serve, all of us at Vicinity understand the critical role we play in reducing...
-
Senior Software Engineer
3 weeks ago
Boston, United States DraftKings Full timeWe’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...
-
Senior Mechanical Engineer
4 weeks ago
Boston, United States Vicinity Energy, Inc. Full timeVicinity Energy is North America's largest provider of district energy solutions, offering low carbon energy to most of the iconic buildings you see in the skylines of Boston, Cambridge, Philadelphia, Baltimore and many other cities in the US. As a member of the communities we serve, all of us at Vicinity understand the critical role we play in reducing the...