Recreation Site Tech

SpecialInformation:

This position is open until filled. You must apply through the State of Montana Career site.
Identity of applicants who become finalists may be released to the public if the Department deems it necessary.Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays.This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).

A successful applicant will be subject to a background investigation.

Women and minorities are under-represented in this job category and are encouraged to apply.

ThompsonFallsStateParkoffersaquietcampingexperienceincomparisontoothercampgroundsinnorthwestern Montana.Inadditiontoboating,swimming,andfishing,theparkoffersuniqueexperiencesincludingcamping,group camping,hiking,sightseeing,picnicking,fishingpond,andwildlifeviewingopportunities.

There aretwoRecreation Technician positions, one works 32 hours per week (Wednesday throughSaturday) andthe other works24 hoursper week(Sunday- Tuesday).Daily shifts are8 hoursper day,witha 30-minutelunchbreak.

Thereisapotentialtoliveonsiteintheapplicant'sownRVorcamper.

Physicallaborisrequiredfor theRecreationTechnician position.Mustbeableto lift50lbs.andperformmoderate physicalactivityforextendedperiodsandstrenuousactivityforshortperiods.Mostworkisperformedinanoutside parkenvironment, possiblyinadverseweatherconditions.Thepositionmayrequiresometraveloutsidethepark property primarily for training purposes.

This position requires an effective working knowledge of a wide variety of skills, including good customer service skills, problem-solving, accounting,computeroperationusing specializedreservationprogramsoftware,janitorial maintenance,andfirst aid/CPR/AED. CPR/AED andFirst Aid bydate ofemploymentis highly preferred. Must be ableto followwritten and verbal instructions.Must organizetasksefficiently, establish positiveworking relationshipswith co­ workersand management,work well with the public, and be able tocommunicateeffectively.Musthave the ability to understand and effectively explain Park,Parks Division, and Departmentpolicies and regulations tothe public, must be able toeffectivelydeal with angry or verbally abusive individuals who are dissatisfied with FWP policies and actions.

Abilitytousetact,courtesy,poise,alertness,andgoodjudgmentinpubliccontacts.Mustpossessworking knowledge, includingsitelocationandavailable recreationalopportunitiesforpublicrecreationalsitesinthesurroundingarea.

JobDuties:

This position is responsible forproviding good customer service, fee collection, campground reservation system operations, and cleaning of park facilities. Performs recreation fee collection and campground reservation system operations. Closes and balances cash drawer daily. Contact visitors to provide park and tourist information, and fee payment procedures, and encourage positive use of park facilities following guidelines defined in Montana State Park's "Seasonal Employee Handbook." Conduct periodic campground rounds. Provide good customer service including answering questions and providing information on park rules and regulations to visitors. Provide emergency assistance and/ormedicalaid tothelevel of training.Monitorandassistwith traffic control and parking onhigh-usedays. Removes,transports, andproperly disposes oftrashanddebrisfromcampsites, buildings, andparkgrounds. Inspect andcleantoiletfacilities multipletimes perday.Works effectively as partofateam withotherstaff,volunteers, and parkrangers.Opportunitiestogaintrainingintrailmanagement,noxiousweedmanagement,interpretation,andother visitorservices.Otherdutiesasassigned.

Montana Fish, Wildlife & Parks Core Competencies

Teamwork

This competency describes a person's ability to work with others, collectively pursuing a common goal regardless of personal preferences. It is the ability to cooperate with all team members, valuing each one's insight and skills. Demonstration of this competency is seen in the following:

·Works effectively with individuals and groups; pursues universal solutions.

·Collaborates with others to understand and meet the public's needs.

·Shares workload with other team members; goes the extra step to insure successful completion of work unit goals.

·Constructively resolves disagreements by negotiating mutual, acceptable solutions.

·Accepts and provides constructive feedback in working relationships.

Public Service

This competency delineates a person's willingness to serve the public, to acknowledge that the citizens of Montana are our customers in addition to protecting the State's resources. This encompasses a person's attitude towards the public and the way that they treat the public in their daily professional life. Demonstration of this competency is seen in the following:

·Demonstrates commitment to serving the public interest.

·Recognizes the public's concerns as meaningful and valuable.

·Responds positively and constructively to issues voiced by the public.

·Makes decisions that benefit the public even if the decision is unpopular.

·Puts the public's needs ahead of personal interests.

People Skills

This competency illuminates a person's ability to get along with others in a productive and positive manner. It encompasses a person's ability to demonstrate awareness for others feelings and concerns, and their capability of building stable, helpful work relationships. Demonstration of this competency is seen in the following:

·Maintains positive working relationships with coworkers, the public, and other agencies.

·Gains cooperation from others when appropriate.

·Demonstrates trustworthiness in professional relationships.

·Treats people with respect, courtesy, and fairness.

·Maintains focus, emotional control and maturity in work-related situation

Continual Improvement

This competency describes a person's willingness to actively pursue opportunities for betterment in their professional knowledge and experience. It gets at their desire to see change and growth not only in themselves, but in the work processes they contribute to. Demonstration of this competency is seen in the following:

·Identifies current opportunities for development and acts to take advantage of them.

·Shows interest in one's professional development and capitalizes upon opportunities.

·Takes initiative to continuously improve professional knowledge and skills.

·Recognizes inefficient/ineffective processes and offers/promotes alternative solutions.

Minimum Qualifications:

Graduation from high school or equivalent education. One year of college or vocational training experience in park and recreation management, interpretive visitor center, or closely related setting is preferred; OR an equivalent combination of education and experience. 

Required at time of application: General knowledge of basic customer service and safe work habits.

Ability to: educate and inform visitors on compliance with rules and regulations and State laws; collect fees and make change; sell merchandise and account for monies collected; read, maintain, and prepare records and reports; and assist visitors in emergency situations. Daily interaction with site visitors requires effective communication and public relations skills.