Manager IV

1 month ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
The Learning Resource Network (LRN) Training Delivery Manager performs highly complex managerial work by administering the daily operations and activities of the Training Delivery Team. Work involves establishing goals and objectives; developing guidelines, procedures, policies, rules, and regulations; developing schedules, prioritizing training delivery needs, and standards for achieving established goals; coordinating and evaluating the ongoing delivery of training activities across the system; utilize data-driven strategies to determine employee training; and develop dashboards/metrics to identify trends and effectiveness.

The training delivery manager works directly with Associate Commissioner for Strategic Operations, Learning Systems and Design Manager, Leadership and Innovation, HHS business owners, and stakeholders to deliver system-wide training initiatives, including manager training, professional development training for all employees, HHS systems training, legislatively mandated training, trainings as the result of an audit and training identify as the result of a needs assessment.

The Training Delivery Manager is also responsible for managing the training budget, monitoring budget expenditures, planning, assigning, and supervising the work of others.

Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Manages the daily activities of the training team by coordinating, implementing, and providing ongoing delivery of training for HHS system employees; establishes goals, objectives, and training plans that support overall team strategies for trainer development; plans, develops, and approves schedules, priorities, and standards for achieving goals, and conducts annual performance evaluations for program area employees. (20%)

Develops and implements department guidelines, techniques, and standard processes for training coordination and delivery to ensure consistency within LRN policies and procedures and industry standards; ensures policy, procedures, and processes are accurately implemented into agency's mission by providing routine feedback to the training delivery team; and ensures instructor-led courses align with LRN Strategic Plan. (20%)

Observes active trainings on a semi-annual basis for each course to ensure trainers follow curriculum and deliver content based on adult learning and classroom management principles and techniques; implements trainer development plans to ensure consistency of content delivery; develops, reviews, and maintains fiscal year training calendar; maintains digital course catalog and coordinates implementation of new courses through an internal pilot, external pilot, and train-the-trainer session. (20%)

Attends innovative and modern training workshops/conferences for professional development; implements internal training sessions for LRN training staff on new training techniques and topics; and conducts quarterly trainer sessions to enhance new skills related to modern training techniques and new classroom techniques adding innovative options to training program; Attends manager and leadership development trainings for career development on a quarterly basis; collaborates with other agencies on a annually basis to help identify and review training programs that introduce the latest innovative training techniques and topics for current career development in the current working industry (20%)

Evaluates the effectiveness of training programs using a variety of methods including surveys, assessments, metric analysis, and feedback from employees and managers, by implementing evaluation models including but not limited to Kirkpatrick, Kaufman, Anderson, and CIRO; reviews course evaluations monthly and identifies opportunities for improvement based on data collected; utilizes data to continuously improve training delivery and make recommendations for improvements; and maintains an ongoing list of identified topics and/or requests for training needs to include in future needs assessments for new courses; and conducts training needs assessment. (15%).

Performs other work as assigned (5%)

Knowledge Skills Abilities:
Knowledge of modern adult learning theory, training evaluation methodologies, and classroom principles, techniques, and best practices in training delivery.

Knowledge of project management and project planning.

Knowledge of critical thinking, problem-solving and decision-making steps.

Knowledge of current training technology software for instructor-led and virtual instructor-led courses.

Knowledge of relevant laws, regulations, and industry standards related to training and development, such as compliance training requirements.

Knowledge of conducting focus groups and gathering information.

Skill in analyzing training needs and presenting needs assessment data through infographics.

Skill in coaching trainers based on teach-backs and observations.

Skill in organization and managing multiple projects and priorities.

Skill in effective communication both verbal and written with the ability to communicate complex information in a clear and concise manner.

Skill in data analytics with a true focus on identify trends in training needs and training effectiveness.

Skill in time management and delegation.
Skill in reporting metrics for improvement.

Ability to identify gaps in training content and recommend revisions to enhance learner experience.

Ability to research innovative ways to present training content to enhance the overall training experience while providing quality and value to the learner.

Ability to collaborate with business owners and stakeholders.

Ability to think strategically to determine training goals, priorities and create short-term and long-term views that align with LRN’s objectives.

Proficient in project management, with demonstrated abilities to effectively prioritize tasks, manage multiple projects simultaneously, and consistently meet deadlines.

  • Mobile Iv Provider

    1 week ago

    Austin, United States Lone Star IV Medics Full time

    At Lone Star IV Medics, we are a Veteran owned and operated company, providing cost effective IV hydration and symptom relief for patients in need all over the state of Texas. Our vision is to change the lives of nurses and medics by providing them with a self-employed position that allows them to get back to the heart of healthcare, offering mobile IV...

  • Management Analyst Iv

    1 week ago

    Austin, United States Health & Human Services Comm Full time

    The Management Analyst IV works within the Provider Finance Department, in the Planning, Coordination, and Performance Team which serves the Provider Finance Department and other CFO business areas to manage complex process improvement projects. The Management Analyst IV works on a highly interactive team with a Management Analyst III, a Management Analyst...

  • Manager Iv

    3 days ago

    Austin, United States Health & Human Services Comm Full time

    Manager IV, Expenditure Management/Travel - Manager under the direct supervision of the Travel Director, performs moderately complex supervisory work overseeing the daily operations and activities Travel unit of the agency. Establishes goals and objectives; develops, reviews, and implements policies, procedures and guidelines, develops and approves...

  • IV Technician

    3 weeks ago

    Austin, United States MattR Full time

    Job DescriptionJob DescriptionMATTR Biowellness Club is a state-of-the-art holistic healing space seeking to add a highly skilled IV Technician to our health-centric team. We are currently seeking an individual who has a passion for health and wellness, demonstrates exceptional customer service, and has a genuine desire to improve the lives of others. Prior...

  • IV Technician

    2 months ago

    Austin, United States MattR Full time

    Job DescriptionJob DescriptionMATTR Biowellness Club is a state-of-the-art holistic healing space seeking to add a highly skilled IV Technician to our health-centric team. We are currently seeking an individual who has a passion for health and wellness, demonstrates exceptional customer service, and has a genuine desire to improve the lives of others. Prior...

  • IV Technician

    6 days ago

    Austin, United States MattR Full time

    Job DescriptionJob DescriptionMATTR Biowellness Club is a state-of-the-art holistic healing space seeking to add a highly skilled IV Technician to our health-centric team. We are currently seeking an individual who has a passion for health and wellness, demonstrates exceptional customer service, and has a genuine desire to improve the lives of others. Prior...

  • Contract Management Specialist Iii or Iv

    1 week ago

    Austin, United States City of Austin Full time

    Position Information **Posting Title** - Contract Management Specialist III or IV**Job Requisition Number** - COA091863**Position Number** - 108070**Job Type** - Full-Time**Division Name** - Financial Services**Minimum Qualifications** **_Contract Management Specialist _**_III_**_:_** **Education and/or Equivalent Experience**: - Graduation with a...

  • Budget Analyst IV

    2 weeks ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Budget Analyst IV The Texas Health and Human Services Commission (HHSC) Financial division is looking for individuals who want to join a dynamic hybrid work environment with 1-day in the office and great benefits. Enjoy health, vision, dental, retirement and many more amazing perks! The Budget Analyst IV performs advanced budget...

  • Budget Analyst IV

    1 week ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Budget Analyst IV The Texas Health and Human Services Commission (HHSC) Financial division is looking for individuals who want to join a dynamic hybrid work environment with 1-day in the office and great benefits. Enjoy health, vision, dental, retirement and many more amazing perks! The Budget Analyst IV performs advanced budget...

  • Budget Analyst Iv

    2 weeks ago

    Austin, United States Health & Human Services Comm Full time

    Budget Analyst IV - The Texas Health and Human Services Commission (HHSC) Financial division is looking for individuals who want to join a dynamic hybrid work environment with 1-day in the office and great benefits. Enjoy health, vision, dental, retirement and many more amazing perks! - The Budget Analyst IV performs advanced budget preparation and analysis...

  • Strategic Management Analyst Iii, or Iv

    2 weeks ago

    Austin, United States Texas Department of Transportation Full time

    **Strategic Management Analyst III, or IV - STR Division - Austin, TX** **-** **(**2402005**)** **Position Information** The Strategic Initiatives and Innovation Division is seeking a self-motivated, forward-thinking, meticulously organized individual to join the Strategic Initiatives section. Research new concepts, coordinate with Districts/Divisions, and...

  • Project Manager IV

    2 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Project Manager IV reports in the Project Management Office within the Information Technology Services (ITS) division. The Project Manager IV performs advanced (senior-level) project management work. Work involves coordinating the planning and initiation of diverse projects at various levels of completion; monitoring the progress and...

  • Contracts Manager IV

    4 weeks ago

    Austin, United States WinMax Systems Corporation Full time

    Job Title: Contracts Manager IVJob Location: Austin, TX Hybrid (Onsite Tues, Wed, & Thurs is required)Duration: 12 months Job Summary:As a member of the WW Contracts team in Legal, you will work closely with counsel and various stakeholders to develop, negotiate, and update commercial sales agreements across multiple routes-to-market (consumer, enterprise,...

  • Nurse IV

    3 days ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Under the direction of the Training Manager V, the Nurse IV serves as a subject matter expert and is responsible for highly advanced (senior-level) strategic planning, development, design, and implementation of comprehensive training programs within Health Care Regulation (HCR). The position provides training, development, technical...

  • Management Analyst IV

    6 days ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Management Analyst IV is a member of the Process and Continuous Improvement (PCI) team within the Operations Section of the Provider Finance Department (PFD), the position: 1) Plans scheduled tasks and responsibilities as well as ad hoc projects and assignments 2) Assists in the coordination of communication, documentation, and...

  • Contracts Manager IV

    4 weeks ago

    Austin, United States Introlligent Inc. Full time

    Job Summary: As a member of the WW Contracts team in Legal, you will work closely with counsel and various stakeholders to develop, negotiate, and update commercial sales agreements across multiple routes-to-market (consumer, enterprise, education, government, health & wellness). Key Qualifications:6+ years of experience drafting and negotiating commercial...

  • Research Specialist IV

    2 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Research Specialist IV reports to the Manager of the Research, Development and Methodology Team (RDM) within the Long-Term Services and Supports (LTSS) section of the Provider Finance Department (PFD) and performs complex research and rate setting work, including evaluation of existing, new or alternative rate methodologies for...

  • Database Administrator IV

    2 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Database Administrator IV performs advanced (senior level) database administration and application development functions for the Data Management team within Information and Data Management, Office of Data, Analytics and Performance (DAP). The DBA IV will be responsible for overseeing and coordinating support of various DAP controlled...

  • Database Administrator IV

    1 week ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Database Administrator IV performs advanced (senior level) database administration and application development functions for the Data Management team within Information and Data Management, Office of Data, Analytics and Performance (DAP). The DBA IV will be responsible for overseeing and coordinating support of various DAP controlled...

  • Program Specialist IV

    4 weeks ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Program Specialist IV position within the Access and Eligibility Services (AES), 2-1-1 Texas Information and Referral Network (2-1-1 TIRN). AES is driven by its mission to connect Texans to people, services and supports by helping...