Senior Scrum Master

1 week ago

Chicago, United States Centric Consulting Full time

Scrum Master (Pipeline)


Job Level: W2T Consultant (Temporary)


Job Location: Hybrid, Onsite - Must be Local to Chicago


Travel Expectations:


Job Classification: W2T


Fair Labor Standards Act (FSLA) Status: Non-Exempt



Join Centric Consulting - A Culture You‘ll Love Families


At Centric Consulting, we‘ve cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.



In this role, you will:



  • Manage the workflow of a scrum team from Sprint to the project end.
  • Identify and eliminate obstacles that prevent the team from achieving their goals and ensure effective communication within/across project teams.
  • Create unmatched experiences, for both clients and employees. It‘s what we do. You should revel in doing the unexpected and extraordinary for others.
  • Responsible for building strong projects/programs through identifying and implementing possible improvement
  • Build and leverage partnerships with Scrum Masters, Product Managers, Product Owners, and other contributors
  • Coach program leaders, teams, and Scrum Masters in Agile Methodology practices and mindsets
  • Work with Product Leaders to drive the definition and refinement of program backlogs and roadmaps
  • Continually inspect the process, discover and address major concerns
  • Help identify and remove impediments; Escalate risks and program needs, as appropriate
  • Maintain metrics that provide visibility to stakeholders on program progress and quality and know-how to leverage those metrics to identify program needs
  • Develop agile-based SDLC/APLC for new software development organizations creating necessary standards, tools, and best practices.


Who You Are:



  • We want someone who likes to solve problems. Clients don‘t come to us when the problem is easy. You should enjoy taking on the hard stuff.
  • Initiative is important. You should be comfortable working independently in an entrepreneurial environment.
  • Someone with the spirit of an educator and thus get excited about mentoring and knowledge sharing.
  • We want you to participate in Agile methodology thought leadership - both within Centric and in the community.
  • Consulting experience is strongly preferred.
  • CSM certification and experience working with Agile project tools (such as Jira, Pivotal, etc.) is preferred.
  • Experienced Scrum Master with a minimum of 4 years of experience building and leading different types of teams with a proven track record of delivering successful Agile projects.
  • We are looking for team members with a track record of working with technologists and understanding their world, and who can also work with product owners to make solutions happen.


A successful candidate will have the following characteristics:



  • 7+ years‘ experience in Software Development, Quality Assurance, Business Analysis or Project Management in an Agile Scrum environment
  • 3+ years‘ experience working in an agile environment.
  • Certified Scrum Master (CSM or PSM 1) and experience working with Agile project tools (such as Jira, Pivotal, etc.) is preferred.
  • Working knowledge of Agile (Scrum, Kanban, SAFe) best practices.
  • Proactive approach and ability to develop trusted advisor relationships with mission/function leaders.
  • Scrum master experience in a complex large-scale enterprise.
  • Ability to work with all levels of the organization.
  • Demonstrated leadership ability to coach and mentor the team to reach their highest potential.
  • Excellent team player and team builder.
  • Experience in an agile environment in other roles, such as quality assurance, development, product owner, or as an agile coach.
    Excellent interpersonal skills.


Total Rewards:


We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.



  • Remote and Hybrid Work
  • Time Off When You Need It
  • Benefits That Flex
  • Professional Development

While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you‘ll be part of a collaborative environment where every team member contributes to our shared success. Discover more about our benefits by exploring additional details here benefits.



Who We Are:


Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what‘s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we‘re committed to solving clients‘ toughest problems and delivering on our mission of providing unmatched experiences.


Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren‘t just words we use - it‘s how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.



What Makes Centric a Great Place to Work?


We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans‘ status, or any other characteristic protected by federal, state, or local laws.


Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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