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Case Manager

1 month ago


East Aurora, United States State Government of Victoria Full time

Position Details

Ongoing, full-time opportunity based in Wodonga Case management with a focus on rehabilitation to reduce reoffending Salary range $84, - $90, plus superannuation

About us

Community Correctional Services (CCS) is a state-wide service providing for the management of offenders on court orders, serious sex offenders on post sentence supervision and prisoners on parole. In this role CCS helps offenders break the cycle of offending, ensures court and parole order conditions are met and, where they are not, prosecutes breaches in court or engages the Adult Parole Board.

CCS plays a vital role in contributing to the safety of the community by:

Applying case management practice that reduces reoffending, Engaging offenders to build responsibility, and Connecting offenders to programs, services and community.

About the role

Case Managers in the Court Practice stream are responsible for applying evidence-based case management practices to offenders at medium or high risk of reoffending.

This role is required to manage a case load of offenders with a range of order requirements aimed at reducing the risk of reoffending through conducting risk assessments, preparing case plans, providing interventions, and addressing the underlying causes of offending whilst directing and monitoring compliance with court order obligations.

This role is required to utilise case management practices to actively engage offenders and ensure responsive, targeted interventions to assist in reducing their risk of reoffending. Case Managers must support offenders to successfully complete their court orders, while balancing risks to community safety.

Some of the key accountabilities of this role include:

Apply evidence-based practice in the case management of offenders assessed as medium or high risk of reoffending including ensuring effective assessment, planning, intervention, and review. Identify and evaluate factors that relate to individual offending behaviour and provide individualised risk assessment, case planning, service coordination, identification of interventions to reduce risk, and use of brokerage funds where required to ensure engagement of offender's responsive interventions. Motivate and influence offenders in the case management process. Model pro social behaviours and draws on strengths-based approaches. Monitor offender's compliance against order requirements; demonstrate assertiveness and confidence in dealing with individuals exhibiting challenging behaviours and escalating issues to senior staff in a timely manner.

About you

As our ideal candidate, you will have:

demonstrated understanding and/or practice of effective case management practices; proactively managing risk with more complex individuals demonstrated understanding and/or practice of modelling pro social behaviours and ability to motivate and influence individuals who are being case managed. the ability to effectively negotiate and influence complex stakeholders to encourage participation and cooperation excellent verbal communication skills with assertiveness and confidence in dealing with individuals exhibiting challenging behaviours.

A relevant qualification in social work or related human services discipline (preferred) or criminal justice, criminology (desirable) with work experience in a related field.

For more details regarding this position, please review the position description or contact  Kerrie Frank – A/Manager Court Practice on .

Why work with us?

At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment.

We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders. 

We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more.


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