Utilities Shift Supervisor

$29.56 - $45.19 Hourly

Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.

DEPARTMENTAL INFORMATION

Water Quality Division has a Utilities Shift Supervisor on each shift at each water plant that monitors and supervises all water treatment processes, equipment, facilities, and employees while on shift.

JOB SUMMARY

This position is located in the Water Quality Division at various water treatment plants in the Utilities Department with the City of Oklahoma City and is under the direction of the Plant Manager. The Utilities Shift Supervisor requires a thorough knowledge of water treatment operations and the ability to supervise plant operations staff engaged in the day-to-day operations of a plant. The employee in this classification must possess previously acquired knowledge and skill in supervisory techniques and methods prior to assuming the position. Essential job functions include: assigning and scheduling the work of plant operations staff; supervising assigned staff; providing verbal instruction and physical demonstration of facility and equipment operations and safety procedures; training and supervising operations personnel; collecting samples and performing certain laboratory tests in compliance with regulatory and department requirements; monitoring and ensuring laboratory tests are accurately recorded and are in compliance with regulatory and department requirements; optimizing the treatment processes chemicals; monitoring, calibrating, and inspecting equipment; delivering high quality, potable water to the distribution network consistent with health and environmental requirements required by federal, state, and department drinking water standards; managing water flow through the water plant processes so that the plant delivers potable water under adequate pressure to the distribution network and produces water treatment residuals meeting department requirements. The Utilities Shift Supervisor uses independent judgement in performing day-to-day tasks, with special written or verbal assignments received from the Plant Manager; and collects and reports data requiring intermediate level mathematical calculations and computer skills. Due to direct occupational health, safety and environmental concerns associated with performing both routine and non-routine water operations, maintenance, and production tasks, the Utilities Shift Supervisor is a safety sensitive classification. Therefore, current and prospective employees are required to meet and maintain specific physical standards and guidelines. The work is subject to review through evaluation of operating reports and visual inspections.

VETERANS PREFERENCE

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. 

JOB REQUIREMENTS 

Knowledge of and skill in water plant operations and processes. Knowledge of and skill in applying appropriate safety procedures. Knowledge of and skill in applying supervisory techniques and methods in the performance of duties. Knowledge of and skill in collecting samples and in applying standard laboratory techniques and procedures related to performing laboratory tests. Knowledge of and skill in operating water calibrating equipment and/or machinery relating to plant operations, processes, and tests. Knowledge of and skill in performing duties of employees supervised. Knowledge of and skill in providing physical demonstrations of tasks to be performed.  Skill in communication in verbal and written form. Skill in recording information accurately. Ability to make work-related decisions. Ability to travel. Ability and willingness to establish and maintain effective working relationships. Ability and willingness to meet and maintain physical health standards and guidelines for the work performed Willingness to assume responsibility for work performed and decisions made. Willingness to assume responsibility for workers and equipment. Willingness to exercise established environmental safety precautions for the work performed for yourself, co-workers, and the public. Possession of a Class "A" Oklahoma State Water Operator License for Water Processes. Possession of a Class “B” Oklahoma State Water Laboratory Operator License for Drinking Water. 

DEPARTMENTAL PREFERENCES

Three (3) years’ experience in supervision. Knowledge and skill in the use of computer software: Microsoft XP, Excel, Word, Access, SAP. Knowledge of OSHA safety requirements. Skill in both routine and contingency workforce scheduling. Skill in math.

COMPETENCIES

Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission. Judgment: (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed. Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind. Talent Development: (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors.  Inclusive Leadership: (1) Fosters a diverse, equitable and inclusive workplace where individual differences are valued, and employees feel a sense of belonging; (2) seeks to know and learn about others; welcomes diversity in ideas, perspectives, and thoughts; understands and respects values, attitudes, and beliefs of others; (3) seeks to build diverse teams through inclusive hiring practices (ensures opportunity for individuals of all backgrounds and demonstrates a commitment to hiring the most qualified candidates); (4) cultivates engagement, team building, collaboration; (5) instills trust; (6) recognizes contributions and celebrates accomplishments; (7) promotes the advancement of all employees including those of marginalized identities (e.g., coaching, mentoring, providing personal and professional development opportunities); (8) actively participates in and encourages others to participate in diversity and inclusion programming and/or training; (9) strategically integrates inclusion into business practices and decisions; (10) demonstrates respect, inclusiveness, understanding, tact, diplomacy, and professionalism in developing and maintaining effective working relationships with others; (11) effectively manages one's own feelings and emotions; (12) builds diverse teams, promotes advancement of marginalized employees, participates and encourages participation of I&D initiatives. Note: This competency is not applicable for employees who are not supervisors.  Strategic Thinking: (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Leads Through Influence: (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). Commitment to Continuous Improvement : (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results. Agility: (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities.

WORKING CONDITIONS 

Inside and outside, exposed to heat, cold, humidity, adverse weather conditions, etc. Subject to working in and around standing or flowing water, raw sewage or exposed to pressurized water and equipment. Subject to working on or around slippery surfaces. Subject to climbing portable ladders to heights up to 45 feet and climbing fixed ladders to heights up to 265 feet above ground level to work on tanks, platforms, grating and equipment. Subject to climbing down portable ladders to depths of 45 feet and climbing down fixed ladders to depths of 72 feet when working on equipment or in pits below ground. Subject to working in confined spaces and cramped positions where limited or restricted means of entry or exit exist. Subject to working near moving objects such as motor vehicles and plant machinery or equipment. Frequently exposed to constant noise at low levels and occasional loud noise for extended periods. Possibility of burns when working near or around heated metals and equipment. Frequently exposed to chemical vapors or fumes, dust, and natural respiratory hazards. Occasionally exposed to insects, plants and other natural agents that cause allergic reactions. Occasionally exposed to potentially hazardous wildlife. Occasionally exposed to toxins and irritants, such as, corrosive chemicals, acids and cleaners, fuel, and other otherwise harmful substances. Possibility of electrocution, electrical shock, fire, or burn when working with electricity and electrical machinery. Possibility of chemical or thermal explosions. Subject to working irregular work hours, overtime, and on weekends and holidays. Frequently required to work rotating shifts and/or work locations. Occasional local travel. Frequently exposed to large concentrations of noxious odors. Possibility of exposure to blood-borne pathogens, raw sewage, and other infectious agents. 

Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.

PHYSICAL REQUIREMENTS 

Strength enough to lift, carry, push, pull or move objects weighing up to 25 pounds frequently and/or up to 50 pounds occasionally. Stamina enough to exert oneself physically throughout the workday. Flexibility enough to bend, twist and reach while loading and unloading materials and equipment. Mobility enough to continuously move oneself from place to place. Gross body coordination and balance enough to perform work while standing on ladders, scaffolding, catwalks, tanks, etc. Arm-hand steadiness enough to perform tasks such as repairing pumps, motors, valves, piping, chemical feeder, etc. Manual and finger dexterity enough to use hand tools and replace small equipment or components. blueprints, etc. Near vision enough to perform tasks such as inspect equipment and read gauges, schematics, blueprints, etc. Far vision enough to observe co-workers at ground level, while working on tanks, in pits, and to identify warning signs at a distance of 20 feet etc. Visual color discrimination enough to identify red, green, and yellow items. Speech and hearing enough to communicate clearly and distinctly in person and by two-way radio, understand conversation in a noisy environment, and locate malfunctions in machinery. Pulmonary function sufficient to use a self-contained breathing apparatus and respirator. Maximum body mass, including equipment weighing up to 30 pounds not to exceed 310 pounds.

OTHER DETAILS

Note: All applicants considered for employment must be able to pass a respirator fit and cardiopulmonary test. Successful applicants must be able to utilize all safety equipment within its design capacities. (Examples: Fall protection/arrest systems, ladders/lifts, confined space entry gear, etc.).

Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.

Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. 

If the position accepted is safety sensitive, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. 

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