Human Services Associate

6 months ago

Suffolk, United States Commonwealth of Virginia Full time

Hiring Range: $16.54 to $19.07

Full Time or Part Time: Part Time

Job open date: 05-24-2024

Job closing date: 06-09-2024

SALARY RANGE: $16.54 - $19.07 Per hour

JOB DESCRIPTION:

Under immediate supervision, assists in implementation of prescribed service plans by supporting family services workers by completing tasks such as facilitating and monitoring parent/child visitation, providing transportation for clients to appointments, gathering critical case documentation, performing CPS and APS hotline support functions, and submitting to appropriate entities. Performs other related clerical duties and assisting caseworkers in various casework activities. Completes Title IV-E packet by gathering necessary documents, obtaining and verifying client information and processing new applications. Assists clients by providing services for bus passes, rent, clothing, shelter, emergency food and referrals to other services and information and transporting foster children and clients. Performs financial duties by tracking overdue documents, completing notice of action forms, request funding for cases, contacting vendors regarding invoices or credits, processing transactions and billings, and verifying payments received, purchase supplies for family services unit activities and clients as needed. Performs clerical tasks such as drafting letters, dictation, developing meeting agendas, filing reports, developing spreadsheets, data collection and other clerical tasks as assigned by supervisor. Submits training requests, facilitates bill payment, research contracted vendors as needed. Assists with coordination and facilitation of Family Partnership Meetings and supports the overall work of the Family Services Division. Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

High school diploma or GED supplemented by previous experience and/or training that includes general office work, customer service, personal computer operations, and data entry; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Demonstrated ability to communicate effectively both orally and in writing. Maintains a variety of forms and records. Participates as a team member to improve customer service, operations, and resolution of problems. Requires a valid driver’s license.

PREFERRED QUALIFICATIONS:

-Prefer working knowledge of Microsoft Office Suite

-Prefer document transcription experience in a human services environment

-Prefer experience supporting Family Services programs in a local Virginia Social Services agency

-Prefer the ability to key at least 50 words per minute

-Prefer experience transporting adults/children from the vulnerable population

-Prefer ability to work evenings and weekends if required

SPECIAL REQUIREMENTS:

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks.

(State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. The candidate must be able to work nights, weekends, and holidays.

SPECIAL INSTRUCTIONS TO APPLICANTS:

Applications are accepted online only through this posting. Only completed employment applications (complete with all periods of employment and unemployment, job duties, dates of employment, and job contact information) will be considered. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your account for the status of your application and this position.

Contact Information: 

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