Automotive Service Advisor

4 weeks ago

Henrico, United States Meineke Full time

Under New OwnershipReady for a change?We are looking for solid Automotive Service Advisors/Writers to help us take our operations to the next level. We need you to work with us to create the best customer experience possible and ensure our customers are driving safe and reliable vehicles.We are a well-established, locally owned, and operated automotive maintenance and repair shop. We work hard to find the right people to help us continue to build our organization because we understand that PEOPLE are the number one priority, from our customers to our staff.Curious about what to expect when working with us? Here are some thoughts:A culture of honesty, integrity, and pride in our workCareer development through strategic training for each employeeFair and competitive performance-based compensationRecognition for performance and incentives to enjoy friendly competition amongst your peersWe believe that our work environment should be a place where we can enjoy what we do and a place where the rewards are in alignment with the efforts we put forth each day.We pride ourselves on providing an excellent customer experience, ensuring customers are educated on all their vehicle needs, from safety to preventative maintenance. We seek to help our customers maintain reliable vehicles through our innovative digital inspection system, creating work history, and building trust with our customers through detailed vehicle inspections.Our industry is a rewarding, fast-paced, innovative profession. You will be challenged to grow daily, with room for promotion within our multi-store organization.Good customer service and sales skills are essential to successDuties include, but are not limited to:Lead, manage, and mentor company staff and techniciansProvide sales and service advice to customers based on inspection findingsProvide excellent customer service to all customersGreet and check in customers and collect customer information to provide accurate servicesReview store operations with company expectations and goalsBuild accurate estimates and repair orders, present electronic inspection finding to support service and repair recommendationsApply for this stable long-term employment opportunity[WS]

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