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Network Field Engineer

3 months ago

Odessa, United States NOV Full time
JOB DESCRIPTION

Responsibilities include but not limited to the following:

  • Identify hardware and software applications to safely exchange data between remote sites, data centers, and cloud hosts.
  • Visit field stores and sites to maintain a good understanding of technician capabilities and customer expectations.
  • Regularly create, review, and revise internal technical documentation.
  • Occasional travel for product testing and troubleshooting.
  • Manage repositories for software and configuration files associated to our products.
  • Create and maintain standardized deployment and maintenance processes for our Operations and Customer Support personnel to execute.
  • Work closely with Engineering, Product Line, and Operations to ensure compliance with network & security infrastructure.
  • Independently plan and execute lab and offsite test procedures as required.
  • Create and communicate accurate and achievable project schedules and plans. Projects may include multiple components and/or deliverables.
  • Develop and deliver training curriculum to field and support personnel.
  • Provide 3rd tier support during off hours if necessary.


Required Qualifications:

  • Experience with multi-location networks
  • BS in a related field preferred
  • 5+ years of experience in commissioning and supporting VSAT/LTE/Wi-Fi installations
  • Competent with MS Office products, including Word, Excel, PowerPoint, Visio, and Outlook
  • 2+ years of experience with routing, creating firewall rules, and applying security policies
  • 2+ years of experience with centrally managed networks
  • Must be willing to travel


Preferred Skillsets:

  • Experience with Linux, Docker, and other IoT focused applications
  • CompTIA & NSE certifications preferred
  • Familiarity with Modbus, OPC-UA, and other industrial communication protocols.
  • Experience configuring & deploying mesh wireless nodes