Analyst
4 weeks ago
Location: Columbia, SC (Hybrid- 3 days onsite)
Duration: 12 months (possibility of extension)
Work Environment:
- Fast-paced, high demand environment.
- Work is frequently performed against mandated deadlines.
- Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Duties:
- Defines customer needs in technical and business contexts.
- Ensure the proposed technical and business solutions meet the customer‘s objectives for the work effort.
- 50% Elicit and document user requirements to meet a business objective.
- Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
- 25% Guide both technical and customer departments in the development of the systems that support the business solution.
- 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
- 10% Validate the business need for solutions to business problems and process improvements.
Required Skills and Abilities:
- Basic knowledge of standard industry practices.
- Able to acquire knowledge of procedures for the supported business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
- Good teamwork and interpersonal skills.
- Understands how IT affects an organization and is able to link it to business processes.
- Good analytical and conceptual skills.
- Broad understanding of test plans and test matrices, project plans, and scope and design documents.
Required Skills:
- Problem Solving
- Analytical/Technical
- Customer Service
- Excellent Interpersonal Communication Skills
- Test Plans
- Business Analysis
- Microsoft Project
- Deployment
- Microsoft Office
- Process Improvements
Required Software and Other Tools:
- Microsoft Office.
Preferred Software and Other Tools:
- Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Required Education:
- Bachelor‘s degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate‘s degree in Computer Science, Business Administration or other job related degree
Required Work Experience:
- 2 years of IT business analysis experience.
Preferred Education:
- Bachelor‘s degree-in Computer Science, Business Administration, or other job related field. or 4 years of job related experience with government business and/or BCBS companies.
Preferred Work Experience:
- Job related experience with government business and/or BCBS companies.
Preferred Licenses and Certificates:
- Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
Certifications & Licences:
- HIPAA
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