Compliance Specialist Regulatory

2 months ago

Helena, United States State of Montana Full time
Compliance Specialist Regulatory (Part-Time) -(24142309)

The Public Service Commission seeks a part-time compliance specialist to join our regulatory compliance team. This incredible team handles the consumer relations, water and sewer, telecommunications, and transportation programs to verify compliance within Montana to ensure fair prices, responsible business practices, and reliable services for Montana customers. This position offers a unique opportunity to work with an innovative state agency. The successful candidate will join our team of highly motivated staff who collaborate on interesting, meaningful, and critical work. Together we strive to meet our agency's goal of providing extraordinary service to the citizens of Montana.

 As part of a fun and dynamic compliance team, the duties below are shared amongst the team. 

• Responds to consumers and negotiates disputes between regulated companies and their customers. 
• Facilitates public comment and access to Commission proceedings. 
• Researches, interprets, and audits utility compliance with state laws, administrative rules, utility tariffs, and commission and utility policies. 
• Assesses and prepares reports of consumer assistance requests, including findings and resolution. 
• Recommends corrective actions for violations of laws, rules, tariffs, or policies.
• Processes registrations and insurance compliance documents.
• Coordinates with staff on dockets and evaluates testimony or comments from parties. 
• Examines and evaluates compliance with regulations for standard and operating ratio-based ratemaking for water and sewer utilities. 
• Monitors and evaluates the use of numbering resources by telecommunications carriers. 
• Evaluates interconnection agreements between incumbent local exchange carriers and competitive carriers.
• Cross-trains with and provides backup coverage for receptionist, document processing, commission meetings, and other support as needed. 

Special Information: A resume, cover letter, and supplemental question are due at time of application.

Please answer the following supplemental question.

1. Please explain the process you use to produce a well-written and effective document.

Benefits Provided: On the first day of employment, employees and eligible dependents receive health coverage with medical, dental, vision, and prescriptions including free health care provided by the Montana Health Care Center. Wellness programs, life insurance, and retirement plan choices are offered. New employees also receive prorated 15 vacation days, 12 sick days, and paid holidays including a floating holiday. Flexible schedules may be considered as work/life balance is healthy and encouraged. 

Agency:

The Montana Department of Public Service Regulation (DPSR) is a small state agency with a big impact. We are headed by 5 elected commissioners (the Commission) representing every region of beautiful Montana. Commonly referred to as the Public Service Commission (PSC), our agency is staffed by a team of approximately 33 professionals in the Legal, Regulatory, and Administrative Services Divisions. The PSC is responsible for supervising monopolistic industries within Montana to ensure fair prices, responsible business practices, and sustainable, reliable service for the Montana customers who rely upon them. Regulated industries currently include privately held power, water, sewer, telecommunications, sanitation, and certain commercial transportation providers. The PSC also plays a vital role in railway and pipeline safety. The agency has a clear and well-defined strategic plan to enhance our operations, work environment, and value to the public. Our team includes seasoned leaders with expertise and institutional knowledge coupled with newly elected commissioners with innovative ideas for the agency.

Employees enjoy a personable work environment. Staff members are encouraged to cross-train with other positions, providing an opportunity for diversified professional experiences and advancement. The PSC provides ample parking in a private parking lot immediately adjacent to our ground-floor office space, and the building is conveniently located between two of Helena’s least congested thoroughfares -- making the drive, walk or ride to work quick and easy.

Knowledge, Skills and Abilities (Behaviors):

Required for the first day of work:
• Knowledge of research methods, data analysis, and report writing.
• Knowledge of customer service principles and practices. 
• Strong organizational, analytical, investigative, and problem-solving abilities.
• Excellent verbal and written communication skills.
• Excellent customer service and phone acumen.
• Microsoft Office Suite platforms including Excel, Word, Outlook, and PowerPoint. 
• Flexibility, impartiality, and attention to detail.
• Ability to quickly become highly proficient in the effective use of the Department’s electronic case management software platform.
• Ability to maintain positive attitude and meet strict deadlines. 
• Ability to work independently and with a team.
• Ability to build and maintain good interpersonal relationships with work associates and internal and external constituencies.

Minimum Qualifications (Education and Experience): 

• Associate’s degree and three years of job-related experience. Training assignment considered with no degree or less experience. 
• Related combinations of education, training, and experience may be considered.
• Preferred experience with consumer relations or assessing compliance with state or federal regulations. 

  • Compliance Specialist

    3 weeks ago

    Helena, United States State of Montana Full time

    Compliance Specialist -(24142991) COMPLIANCE SPECIALIST QUALITY ASSURANCE OF EVIDENCE BASED PRACTICES AND PROGRAMS BUREAU HELENA, MT MISSION -  Montana Department of Corrections is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in the community the Montana Department...

  • Law Clerk

    4 weeks ago

    Helena, Montana, United States State of Montana Full time

    Job SummaryWe are seeking a highly skilled Law Clerk to join our team at the Public Service Commission. As a Law Clerk, you will play a critical role in exercising regulatory oversight of essential industries in Montana, ensuring fair prices, responsible business practices, and reliable services for our customers.Key ResponsibilitiesReview, study, research,...

  • Health Care Facilities Quality and Regulatory Affairs Officer

    3 months ago

    Helena, United States State of Montana Full time

    Health Care Facilities Quality and Regulatory Affairs Officer-(24141990) The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Health Care Facilities Practice (HCFP). The Healthcare Facilities Quality and Regulatory Affairs Officer reports to the Healthcare Facilities Executive Director within the...

  • Compliance Specialist

    2 weeks ago

    Helena, United States State of Montana Full time

    Job Overview: This position is responsible for oversight and quality control of the program.Duties include statewide program direction and monitoring; develops and conducts training for bureau and regional staff, sets priorities and performance measures, evaluates performance and quality of work, distributes policies, performs data management...

  • Medical Compliance Specialist

    4 weeks ago

    Helena, Montana, United States State of Montana Full time

    The State of Montana offers a career opportunity for a Medical Compliance Specialist within the Office of Inspector General.This role is responsible for conducting surveys of healthcare centers to ensure compliance with federal regulations. By meeting these regulations, facilities are able to bill Medicare and Medicaid for services rendered.The...

  • Reliability Engineering Specialist

    5 days ago

    Helena, Montana, United States Troy Corporation Full time

    Job SummaryWe are seeking a highly skilled Reliability Engineering Specialist to join our team at Troy Corporation.About the RoleThis is a key leadership position responsible for leading and directing the maintenance department's mechanical maintenance and reliability initiatives. As a Reliability Engineering Specialist, you will provide technical assistance...

  • Community Services Program Specialist

    4 weeks ago

    Helena, Montana, United States State of Montana Full time

    Job SummaryThe Montana Department of Public Health and Human Services is seeking a highly skilled Community Services Program Specialist to join our team. As a key member of our Human and Community Services Division, Intergovernmental Human Services Bureau, you will play a crucial role in managing over 10 safety net programs that alleviate poverty and...

  • Agricultural Science Specialist

    1 month ago

    Helena, United States State of Montana Full time

    Job Overview: Applicants rarely are experienced in all of the position duties. With a background in environmental science or agriculture, the chosen candidate will be trained for the position duties.The agricultural specialist provides expertise in organic crop production, handling, processing, and certification.This position is responsible for...

  • Summer Food Service Program Specialist

    1 month ago

    Helena, Montana, United States State of Montana Full time

    Job Overview:This position is responsible for overseeing the federal Summer Food Service Program (SFSP) in the State of Montana. The SFSP specialist evaluates and monitors the program's compliance with federal regulations, ensuring minimal USDA Management Evaluation findings. The specialist works with local providers to expand access to healthy meals during...

  • Program Specialist

    4 weeks ago

    Helena, United States State of Montana Full time

    Program Specialist - RDG MEPA-(24142749) Division Overview The Conservation and Resource Development Division (CARDD) is responsible for providing technical and financial assistance to local governments, state agencies and private citizens for conservation, development, protection, and management of the state's natural resources. Program Overview The...

  • Computer Support Specialist

    3 months ago

    Helena, United States State of Montana Full time

    Description: The  Montana Department of Transportation (MDT) is recruiting a Computer Support Specialist. The Computer Support Specialist provides intermediate technical assistance in support of software, hardware, and networking tools used by employees of the Montana Department of Transportation.The position also develops training materials and...

  • Asset Protection Specialist

    2 months ago

    Helena, United States Home Depot Full time

    Home Depot - JobID: 247982B7B2C44BBC856CF59D47CC850C [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...

  • Clinical Lab Supervisor

    3 months ago

    Helena, United States The Staff Pad Full time

    The Staff Pad is proud to partner with a non-profit healthcare system in Helena, Montana, renowned for its superior care and hometown commitment to setting the gold standard for healthcare in Montana. Job Title: Technical Clinical Laboratory Supervisor Job Summary: The Technical Clinical Laboratory Supervisor oversees the clinical laboratory activities,...

  • Diagnostic Imaging Professional

    3 weeks ago

    Helena, Montana, United States The Staff Pad Full time

    The Staff Pad has partnered with a renowned hospital in Helena, MT, to seek an exceptional Diagnostic Imaging Professional - MRI Specialist.Shift Times:Monday: 7:00am-5:30pmWednesday: 8:30am-7:00pmThursday: 8:30am-7:00pmFriday: 7:00am-5:30pmJob Summary:The Diagnostic Imaging Professional - MRI Specialist will perform safety screenings for MRI and contrast...

  • Patient Access Specialist

    5 months ago

    Helena, United States The Staff Pad Full time

    The Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana.   As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with...

  • Program Specialist

    2 months ago

    Helena, United States State of Montana Full time

    Program Specialist - EPA Lead-(24142740) Division Overview: The Conservation and Resource Development Division (CARDD) is responsible for providing technical and financial assistance to local governments, state agencies and private citizens for conservation, development, protection and management of the state's natural resources. Program Overview: The...

  • Cleaning Specialist

    1 month ago

    Helena, Montana, United States ABM Full time

    Job SummaryThe Cleaning and Maintenance Technician provides essential cleaning and upkeep services for assigned areas, ensuring a clean and safe environment for clients and staff. This role is ideal for individuals entering the workforce or returning with limited experience and education.Key ResponsibilitiesClean and maintain buildings and facilities,...

  • Program Specialist

    4 weeks ago

    Helena, Montana, United States State of Montana Full time

    Job Title: Program Specialist - Environmental Protection LeadJob Summary: We are seeking a highly skilled Program Specialist to lead our Environmental Protection Program in the Conservation and Resource Development Division. The successful candidate will oversee the administration of the program, ensuring compliance with state and federal laws and...

  • Enterprise Safety Specialist

    4 months ago

    Helena, United States State of Montana Full time

    Enterprise Safety Specialist-(24142258) Why should you keep reading and consider working here? We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration.Our foundation of success is having effective working relationships, built on mutual trust and respect.We will challenge you to...

  • Loss Prevention Specialist, Helena/Butte, MT

    2 months ago

    Helena, United States Albertsons Full time

    Albertsons - JobID: 525114 [Asset Protection / Security] As a Loss Prevention Specialist at Albertsons, you'll: Monitor the checkout area of the store for consumer fraud, associate dishonesty and compliance with proper cash handling and cash register policies and procedures; Observe customers throughout the store to monitor shrink control, safety and...