Automotive Service Advisor

4 weeks ago

Walled Lake, United States Tuffy Tire & Auto 08028 Full time

Benefits/Perks

Paid Holidays and Paid Time Off

Careers Advancement Opportunities - we are always looking to promote from within

Reimbursement for any successfully completed ASE certifications

Flexible Scheduling

Closed on Sundays

Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

Make Customer Satisfaction number one

Identify primary concerns and determine customer needs through open-ended questions

Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits

Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Qualifications

Maintain a positive, energetic attitude throughout the day

Basic knowledge of menu-based computer software

Strong organizational skills

Demonstrates the desire to improve and advance personally and professionally

Two years of experience in an auto repair facility is a plus

Valid driver’s license with an acceptable driving record

Flexible schedule and able to work weekdays, weekends

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.

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