Family Coach

4 weeks ago

Cave Junction, United States State of Oregon Full time
Job Description:

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Would you like the opportunity to make a positive impact on Oregonians in need of support and resources?  Would you enjoy working with a diverse team that collaborates and learns together in service of children, families, and communities? If so, we’d love to hear from you

We are seeking a Family Coach to join our Cave Junction Self Sufficiency Office and become part of our Engagement Team

*Note we have updated the work location from Grants Pass to Cave Junction and have extended the deadline.

Bilingual Encouraged - English/Spanish

This position does not require bilingual language skills but there is a need in the communities that we serve, and all are encouraged to apply.

Oregon Department of Human Services (ODHS), A place to belong and make a difference

  • When you join the , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. 

  • We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The has four points that explain the agency's goals related to equity, inclusion, and racial justice.

  • We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and including health, dental, vision and much more

What you need to qualify

  • Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR

  • An Associate's degree in a Behavioral Science, Social Science or a closely related field and two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR

  • A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR

  • A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field.

Essential attributes

  • Family advocate: Experience collaborating, supporting, and empowering individuals and families to have a voice when identifying family needs, goals, and solutions.

  • Honoring diversity: Demonstrated ability to lead and engage with thoughtfulness and sensitivity.

  • Decision making: Experience making sound decisions based upon a mixture of analysis, knowledge, experience and judgement while under pressure of sensitive timelines.

  • Professionalism: Experience handling confidential or sensitive situations and information with unwavering professionalism, holding self and others to high standards of honesty and integrity.

  • Direct services: Experience providing services for community members experiencing homelessness, domestic violence and/or migration hardships who have historically been marginalized, underserved, in crisis, or disadvantaged.

  • Trauma informed approach: Experience recognizing symptoms and behaviors that originate from adapting to traumatic responses. Commitment to minimizing re-traumatization or replicating prior trauma dynamics.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. 

Your duties at a glance

As a Family Coach, you will conduct interviews to determine family needs and eligibility. You will explore alternate resources and link clients to community services. You will complete program applications for program benefits and, if eligible, issue appropriate support payments. You will engage clients in the family evaluation of strengths. You will jointly develop a case plan and identify the family's steps towards self-sufficiency. You will monitor progress and conditions and make necessary modifications to the case plan. Lastly, you will initiate and participate in case staffing, employment readiness, life skills training, and support job search, as needed.

Working conditions

  • The work schedule is Monday – Friday, 8am-5pm at the ODHS branch office in Cave Junction, Oregon. This is not a remote or hybrid position.

  • Employee's work is conducted in offices, participant homes, and other public settings throughout the local community based on the participants’ needs.

  • Frequent contact with the public, including individuals and families experiencing emotional stress, financial hardship and/or crisis such as domestic violence.

  • Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.

  • May require sitting at a computer or telephone for prolonged periods of the workday.

  • Experience high volume of computer work, using various computer programs in a fast-paced environment.

  • Priorities and procedures may change daily and require the ability to be flexible in application of procedures. 

  • Hours of work may vary from day to day and may include evenings and weekends. Overtime must be pre-approved. 

  • Some overnight travel may be required to attend statewide meetings and training.

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