Risk Management Specialist II

Job Description:
Risk Management Specialist II -

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as (k) and Programs under the Employees Retirement System of Texas.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you

The Risk Manager Specialist II, reporting to the Director of Support Services, the Risk Management Specialist II performs highly complex work in directing the identification, development, implementation, and evaluation of risk management loss control programs and guidelines with considerable latitude for the use of initiative and independent judgment. Also, this position serves in four separate capacities: as the facility’s Risk Manager, the facility’s Safety Officer, the Workers Compensation Claims supervisor and the Video Surveillance Center supervisor. This position performs complex work in the development and implementation of risk management programs and guidelines. The work involves reviewing, evaluating, inspecting, and developing a comprehensive risk management program which identifies risk exposures, analyzes their causes and impact, and develops appropriate strategies for avoiding and/or reducing potential losses. Train other staff in the area of Risk Management and Safety. Supervises the work of the Worker's Compensation Coordinator and three shifts for Video Surveillance staff. Performs complex investigative work in risk management and workers compensation areas. Responsible for the proper operation of the Video Surveillance Center (VSC), and for training, supervision and conduct of the Security Camera Monitors (SCM). As the Facility Security point of contact, the work involves planning and ensuring facility security. Prepares reports on a variety of areas to include policy, plans of corrections along with preparing and presenting findings and recommendations. Interacts and exchanges information with various state or federal law enforcement organizations. Trains others, both on campus and off to include workers compensation training at other facilities. Also serves as subject matter experts (SME) for the Incident Command System (ICS). Essential Job Functions:
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

1. Provides consultation to facility administration, division heads, department heads, and contractors to identify, evaluate and address general and specific risk management issues. Also, serves as Administrative on Duty Officer on a rotating basis with other professionals
2. Conducts various environmental/safety inspections of facility operations, reviews environmental/ safety audits performed by others, and communicates with facility administration, division and/or department heads regarding Life Safety Code/State Fire Marshall violations.
3. Develops and implements facility policies, programs, guidelines, and procedures in compliance with all applicable federal, state and local laws and regulations and ICF/IID regulatory requirements related to risk management, safety, emergency preparedness, and workers compensation.
4. Develops plans of correction/improvement, coordinates facility response (in consultation with facility administration), ensures collection of supporting documentation for evidence book, and monitors plans of correction for surveys and inspections pertaining to the provision of services in an ICF-IID residential facility and other external quality improvement initiatives pertaining to safety/environmental issues.
5. Oversees the investigations of employee accidents conducted by the Worker’s Compensation Coordinator and in the absence of the Worker’s Compensation Coordinator, performs the essential duties of the position to ensure Workers’ Comp claims continue to be processed in the required time frame.
6. Directs, develops, and implements an effective Risk Management/Safety educational program, including new employee training and periodic updates as necessary, for facility employees and contractors.
7. Conducts various emergency drills/exercises, reviews reports on drills performed by others, assesses effectiveness of staff performance, and communicates results to facility administration, division and/or department heads.
8. Completes assigned records, documents, and reports accurately and according to agency and facility guidelines and time frames.
9. Serves as chairperson of the employee Accident Review Board, the Disability Management Team, and the Facility Safety Committee. Providing a leadership role in the development, oversight and implementation of an effective safety management program. May serve as a member of select committees as a representative of the risk management program.
10. Performs supervisory duties for 14 employees as required: Conducting Performance Evaluations, assuring staff participate in mandatory training, compliance with Information Security protocols for maintenance of confidentiality of records.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:
Knowledge of loss control management; of training and presentation techniques, of worker's compensation and safety program management; of law, agency policies and programs, rules of the commissioner, federal and state regulations and other external standards pertaining to the provision of services in an ICF-IID residential facility; and of risk management concepts and techniques.
Skill in communicating effectively and concisely in written, oral and graphic forms at all levels; strong consultation and education skills, including application of adult learning principles; and advanced skill in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access), PeopleSoft and/or similar computer applications, including experience with computerized databases.
Ability to direct and coordinate risk management, loss control, and safety programs; to determine, recommend, and evaluate the impact of plans and programs; to evaluate risk management and loss control material; to develop and analyze facility policies and programs for compliance with applicable state and federal statutes, standards, rules, and professional risk management guidelines; to provide hands-on interpretation, direction, and assistance; to plan a consultation/education event that is goal-directed and includes measurable outcomes; to prioritize and manage multiple projects; to set and adhere to very specific time lines for task completion; to maintain effective working relationships with facility management and administration, HHS Support Services Risk Management, other state and federal agencies’ personnel, and outside entities; and to plan, assign and direct the work of employees involved in various aspects of risk management, safety, and workers compensation operations.

The person must possess working knowledge of the statewide plan in risk management, workers’ compensation and safety programs of improvement which outlines training needs, which are competency-based, in order to comply with the DOJ settlement agreement. The comprehensive action plan to improve care and coordination of services for persons who reside at Corpus Christi State Supported Living Center. The person must deal with time sensitive training materials and requirements. The person must be able to communicate effectively with others in training staff.

---