Geek Squad Advanced Repair Agent

3 weeks ago


Burlington, United States Best Buy Full time

The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities

  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
  • Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
  • Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
  • Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
  • 6+ months experience diagnosing, troubleshooting, or repairing technology products
  • Experience actively using and learning about consumer electronics
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Burlington, NC - 27215


  • Geek Squad Agent

    3 weeks ago


    Burlington, United States Best Buy Full time

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...

  • Geek Squad Agent

    3 weeks ago


    Burlington, United States Best Buy Full time

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...


  • Burlington, Vermont, United States Best Buy Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Geek Squad Agent. As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support and solutions.Key ResponsibilitiesProvide exceptional customer service and support during the check-in and checkout processUnderstand...

  • Autotech Specialist

    4 weeks ago


    Burlington, Vermont, United States Best Buy Full time

    Job SummaryWe are seeking a highly skilled Autotech Agent II to join our team at Best Buy. As a key member of our Geek Squad, you will be responsible for installing complex car electronics, including hardwired remote starts, advanced speakers, and advanced in-dash units.Key ResponsibilitiesInstall and configure car electronics systems, including remote...

  • Autotech Agent II

    3 weeks ago


    Burlington, United States Best Buy Full time

    At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex technology into customers' vehicles. You'll follow established procedures and guidelines for recommendations, troubleshooting and installations based on each client's...

  • Autotech Agent II

    4 weeks ago


    Burlington, United States Best Buy Full time

    At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex technology into customers' vehicles. You'll follow established procedures and guidelines for recommendations, troubleshooting and installations based on each...

  • Autotech Specialist

    1 month ago


    Burlington, Vermont, United States Best Buy Full time

    About the RoleWe're seeking a skilled Autotech Agent II to join our team at Geek Squad. As a key member of our car electronics installation team, you'll use your technical expertise to install complex technology into customers' vehicles.Key ResponsibilitiesInstall advanced car electronics, including hardwired remote starts, advanced speakers, and in-dash...


  • Burlington, Vermont, United States Best Buy Full time

    Job SummaryWe are seeking a highly skilled Autotech Installation Specialist to join our team at Best Buy. As a key member of our Geek Squad team, you will be responsible for installing complex car electronics, including hardwired remote starts, advanced speakers, and advanced in-dash units.Key ResponsibilitiesInstall and configure car electronics systems,...


  • Burlington, Vermont, United States UPP Global Full time

    Parking Enforcement Job DescriptionUPP Global is seeking a highly motivated and detail-oriented Parking Enforcement Agent to join our team in Burlington, VT. As a Parking Enforcement Agent, you will be responsible for enforcing parking regulations, issuing citations, and maintaining a safe and orderly parking environment.Key Responsibilities:Patrol and...


  • Burlington, North Carolina, United States Classic Collision Inc Full time

    Job Title: Body TechnicianClassic Collision Inc is seeking a skilled Body Technician to join our team. As a Body Technician, you will be responsible for repairing and restoring vehicles to their original condition.Responsibilities:Complete disassembly of vehicles to assess damage and prepare repair plansIdentify and repair damaged body parts, ensuring all...

  • Insurance Agent

    2 weeks ago


    Burlington, Vermont, United States Comparion Insurance Agency Full time

    Unlock Your Earning Potential as a Sales AgentAt Comparion Insurance Agency, a Liberty Mutual company, we're seeking a highly driven and performing salesperson to join our team. As a Sales Agent, you'll have the opportunity to develop a lucrative career by providing customers with the best insurance solutions to meet their needs.Key Responsibilities:Prospect...


  • Burlington, Vermont, United States UPP Global Full time

    Parking Enforcement Agent Job DescriptionUPP Global is seeking a part-time Parking Enforcement Agent to join our team in Burlington, VT. As a Parking Enforcement Agent, you will be responsible for enforcing parking regulations, issuing citations, and maintaining a clean and professional appearance.Key Responsibilities:Patrol and monitor parking lots to...

  • Customer Care Agent

    6 days ago


    Burlington, United States Ryan Chevrolet of Minot Full time

    Customer Care Agent Ryan Chevrolet Ryan Chevrolet is looking for an enthusiastic Customer Care Agent to join our service team. You will be responsible for coordinating all incoming service requests made via telephone or online, searching for potential service leads, booking appointments, and acting as a first point of contact for customers. RESPONSIBILITIES:...

  • Border Patrol Agent

    2 weeks ago


    Burlington, Vermont, United States U.S. Customs and Border Protection Full time

    Protect America's Borders and Enhance National SecurityU.S. Customs and Border Protection (CBP) is seeking highly skilled and dedicated individuals to join our team as Border Patrol Agents. As a Border Patrol Agent, you will play a critical role in safeguarding America's borders, preventing illicit activity, and enhancing national security.Key...

  • Restaurant Team Lead

    2 weeks ago


    Burlington, North Carolina, United States MOD PIZZA Full time

    About MOD PizzaMOD Pizza is a fast-growing restaurant chain that's passionate about serving delicious pizzas and salads to our guests. We're committed to creating a workplace culture that's inclusive, supportive, and empowering.Job SummaryWe're seeking a skilled Restaurant Team Lead to join our team! As a Restaurant Team Lead, you'll be responsible for...


  • Burlington, Massachusetts, United States Keurig Dr Pepper Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Manager, Manufacturing Productivity to lead our manufacturing and indirect spend productivity programs. This role will act as a liaison between supply chain leadership and manufacturing resources, driving productivity savings across all of Coffee Supply Chain.Key ResponsibilitiesProductivity IdeationDevelop a...


  • Burlington, United States Keurig Dr Pepper Inc. Full time

    *Position Requires Three Days Per Week In Office*The KDP Coffee Productivity team is responsible for delivering productivity savings year over year across all of Coffee Supply Chain (Procurement, Logistics, and Manufacturing). This position will lead the manufacturing and indirect spend productivity programs, acting as a liaison between supply chain...


  • Burlington, United States Keurig Dr Pepper Inc. Full time

    *Position Requires Three Days Per Week In Office*The KDP Coffee Productivity team is responsible for delivering productivity savings year over year across all of Coffee Supply Chain (Procurement, Logistics, and Manufacturing). This position will lead the manufacturing and indirect spend productivity programs, acting as a liaison between supply chain...

  • Insurance Agent

    3 months ago


    Burlington, United States Comparion Insurance Agency Full time

    Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Front Desk Agent

    3 months ago


    Burlington, United States Boston Marriott Burlington Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...