Sanctions Transaction Specialist

3 weeks ago


Salem, United States State of Oregon Full time
Job Description:

Office Specialist 2 – Sanctions Transaction Specialist
Oregon Department of Transportation
Driver & Motor Vehicle Services (DMV) Division
Driver Sanctions Unit

The role: 

Join our team as a sanctions transaction specialist where you will work closely with different agencies and customers to ensure the compliance of driving . Bring your customer service skills and help us ensure the safety of Oregon travelers Apply today

We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through .

Before applying, visit our to learn more about our process. If you are a current State of Oregon employee, you must apply through your

A day in the life:

  • Process, review and issue hardship permit applications, forms and other documents to determine they meet criteria set by policies, rules and procedures.

  • Maintain a thorough knowledge and understanding of laws, rules and procedures that relate to convictions, suspensions, appealed convictions, etc.

  • Process reinstatements for driving privileges.

  • Prepare correspondences that explain the laws and rules related to suspensions and reinstatements of driving privileges.

  • Review implied consent forms to ensure minimum requirements are met.

  • Process all ignition interlock device (IID) documents, install, deinstall, reporting, exception and exemptions. 

  • Review suspension notices, convictions, judgments, vacates and DUII diversion agreements to implement for driving privileges.

  • Answer inquiries from courts, attorneys, law enforcement, IID providers, internal customers and other groups of people reaching out for more information. 

  • Work is performed in an office environment working from 8 a.m. to 5 p.m. Monday-Friday.

What’s in it for you:

  • Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. about working at the Oregon Department of Transportation and the we offer.

  • Competitive benefits packages which can be estimated using our .

  • Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. The salary range listed is the non- participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%. Please review the page for more details.

  • opportunity

Minimum qualifications:

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents;

OR

An associate degree in any field; 

OR

An equivalent combination of education and experience.

What we’d like to see:

If you have these attributes, let us know in your application materials It's how we will choose whom to move forward You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with to help us decide who will move forward.

  • Experience working in a high production environment.

  • Ability to maintain composure under pressure particularly when dealing with upset or angry customers over the phone.

  • High attention to detail.

  • Experience responding to inquiries in writing and over the phone regarding explaining rules, processes and procedures.

  • Proven ability to work collaboratively with co-workers with strong customer service skills.



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