Wholesale Customer Service Associate

Found in: beBee jobs US - 1 week ago


Anaheim, United States 24 Seven Talent Full time

Our client, a swim apparel brand is seeking a Wholesale Customer Service Specialist to join their team full-time

This role is on-site at their office located in Anaheim, OC

Hours: Monday - Friday Full Onsite (no flex)

Salary: $30- $33/hr based on experience

POSITION SUMMARY

The Client Service Representative coordinates general business activities and the needs of Lunada Bay's clients through courteous and timely service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions include, but are not limited to the following:
• NuOrder, Shopify, and Royalty Zone


• Create line sheets


• Label Editing and formatting photos for e-commerce platforms.


• Load Web Videos


• Maintain Lucky brand product development.


• Issue pick tickets


• Follow-up orders


• Keep delivery dates on time


• Generate and distribute sales reports


• New order entry


• New customer set up in the system


• Answering the phones, and calling to confirm order shipments


• EDI management
• Serving as the first point of contact for clients


• Remaining current on product offerings


• Product pricing management


• Other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)


• 3 to 5 years of customer service experience or any related positions


• High School Diploma or GED (Two years of college or equivalent work experience preferred)


• AS/400 hands-on experience with ODS MRP system a Must.


• NuOrder, Shopify, and Royalty Zone experience


• EDI system experience


• Positive, enthusiastic personality
• Good oral and written communication skills


• Microsoft Office Word and Excel experience

Interested? Please send your current resume with targeted salary



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