Secretary (OA)

Incumbent is Secretary to the Chief of the Nuclear Medicine Service (the Service) of the Atlanta Veterans Affairs Healthcare System (the System) and to the Service as a whole. Provides the Service Chief clerical, secretarial, and procedural support with intent of relieving the Service Chief of as many such efforts as appropriate and as possible. Provides similar secretarial, clerical, and procedural support to other Service personnel, per the Chief. As Secretary to the Chief and the Service.

In the role of the Secretary, the position provides continuity of administrative and clerical support to the assigned service(s). Duties include but not limited to:

• Responsible for personnel administration (i.e. reviewing timecards, hiring tracking, and onboarding)
• Receive incoming calls from staff, services, clients, patients, and others in need of information.
• Maintain calendar for director/manager (i.e. scheduling appointments, meetings, committees, conference calls, and webinars).
• Schedule and review work activities performed in an office, including data reporting, data support and record keeping.
• Maintain office compliance regarding regulations, polices, and guidelines as established.
• Reviews and directs incoming communication documentation/inquires and take personal action when applicable or direct to appropriate staff as needed.
• Prepares, reviews and routes correspondence and communication flow including that of a sensitive nature and informs the program leaders of customer service trends and related items.
• Perform office automation work on personal computer utilizing multiple programs to complete documentation.
• Utilize a range of software equipment and software programs (i.e. copier, fax, telephone, Word, Excel, Outlook, etc.).