it specialist

This position is located at Office of the Chief Information Officer, Technical Support Division.

This is not a remote position. You will be required to be in your duty station office per CEC telework policy.

The following are the duties of this position at the GS-11. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

As an IT SPECIALIST (CUSTSPT), you will:

• Provide user network account support to include setup and configuration and troubleshoots user account problems and daily user support issues.
• Manage and deploy workstations through entire life cycle.
• Coordinate with network security staff to address, investigate, and resolve workstation security issues such as viruses, worms, and spyware.
• Support customers by assisting with information technology support for facility moves and renovations.
• Perform other duties as assigned.