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Sr Manager, Field Effectiveness
1 month ago
HOW MIGHT YOU DEFY IMAGINATION?
If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of.
Sr Manager, Field Effectiveness
Live
What you will do
The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.
Let's do this. Let's change the world. In this vital role as the Senior Manager, Field Effectiveness, you will play a crucial part in coordinating and leading projects to ensure the field sales force operates with high efficiency. You will support the Directors and Associate Directors in implementing strategies and initiatives that drive field effectiveness and ensure cohesive execution across the team.
Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL office. You will work on-site 2 to 3 days a week.
- Assist in the integration and alignment of field effectiveness initiatives, ensuring seamless coordination and communication within the team and with cross-functional partners
- Implement decisions to increase the effectiveness of field forces through regular complex analysis, optimization of business processes, and the use of effective tools and techniques
- Identify issues and opportunities related to sales fundamentals, and work with stakeholders to propose and align on SFE initiatives to build sales fundamentals and improve sales productivity within your business unit
- Independently manage and coordinate special projects and initiatives (e.g., Sales Force size & structure, launch readiness, Pilot test and learns) to drive field force productivity and efficiency
- Support the development and execution of field effectiveness strategies and programs, implementing tactical plans that enhance sales force performance
- Collaborate with US Analytics, Reporting, and other key stakeholders to develop robust sales force metrics and dashboards; regularly assess field performance metrics to identify areas for improvement
- Lead cohesion team meetings to ensure that all initiatives and changes are effectively managed across operations, reporting, incentive compensation, and field systems teams
- Facilitate the execution and pull-through of field force projects by working closely with regional leadership (RSDs, RBMs), including customer targeting, field reporting, field alerts/suggestions, omnichannel/digital, and field transformation
- Monitor industry trends and marketplace developments to stay ahead of the competition and adapt capabilities to changing business needs
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The field effectiveness professional we seek is collaborative leader with these qualifications.
Basic Qualifications:
Doctorate degree and 2 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
OR
Master's degree and 4 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
OR
Bachelor's degree and 6 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
OR
Associate's degree and 10 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
OR
High school diploma / GED and 12 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
Preferred Qualifications:
- Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
- Planning and Process Optimization: Ability to assess current sales operations, identify challenges and/or opportunities, and implement improvements
- Data Analysis and Reporting: Ability to collect, process, and interpret sales data to track performance, forecast trends, and identify opportunities for growth
- Project Management : Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes
- Communication and Interpersonal Skills : Ability to convey complex data and strategies in a clear and persuasive manner, as well as the capacity to build and maintain strong relationships with the sales team, cross-functional partners, and external stakeholders
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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