Carhop

POSITION:

SKATING CARHOP

IMMEDIATE SUPERVISOR:

MANAGER ON DUTY

STATUS:
HOURLY, NON-

EXEMPT

GENERAL PURPOSE OF JOB:

Serves and delivers quality food in a clean, safe, and efficient manner while roller skating so that guests will have an enjoyable experience at the Sonic Drive-In.

ESSENTIAL JOB DUTIES:

• Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.
• Carries and balances a tray weighing up to 25 pounds while roller skating.
• Greets all guests in a polite and friendly manner with a smile.
• Delivers and serves quality food and beverages to guests at each delivery point (cars parked in stalls and patio) in a timely manner while roller skating.
• Displays the importance of placing guests' needs first on a consistent basis.
• Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.
• Makes accurate change quickly and efficiently.
• Clears trays and trash from guests' cars, patio, Drive-Thru parking lot and property while roller skating.
• Successful completion of assigned Sonic Skating Training Program.

ADDITIONAL DUTIES:

• Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
• Performs other job related duties as assigned or required including, but not limited to, preparing drinks, ice cream menu items or taking guests orders when necessary.

QUALIFICATIONS AND JOB REQUIREMENTS:

• Effective communication skills
• Basic math and basic reading skills
• Ability to roller skate proficiently while balancing and carrying a tray
• Ability to roller skate while sweeping
• Ability to roller skate while on concrete, tile or wet or dry surfaces
• Ability to follow directions
• Ability to work irregular hours, nights, weekends and holidays
• Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations
• Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs
• Successfully participates in and completes assigned Sonic Skating Training Program
• Continuous standing while on roller skates
• Frequent bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning while on roller skates
• Frequent skating in and out of drive-in when delivering food
• General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.

ENVIRONMENT:
Exposure to extreme temperatures based on variable weather conditions.

SONIC MISSION STATEMENT:
To become America's most-loved restaurant brand.

SONIC CORE VALUES

At Sonic, we value:

• Respect for everyone touched by the Sonic brand.
• Entrepreneurial spirit.
• Importance of relationships as a way of life.
• Doing different, special and better things to surprise and delight everyone touched by the

Sonic brand.
Eff.061909/Skating Carhop

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