Current jobs related to Operations Team Lead II - Minneapolis, Minnesota - RBC
-
Moving Team Crew Lead
6 days ago
Minneapolis, Minnesota, United States 360WOWINC Full timeAbout You Move MeWe're a professional moving company that's passionate about making every move a stress-free experience for our customers. Our mission is to deliver exceptional moving experiences with a friendly and professional approach.Job Description: Moving Team Crew LeadWe're seeking a motivated and experienced Moving Team Crew Lead to join our team. As...
-
Moving Team Crew Lead
6 days ago
Minneapolis, Minnesota, United States 360WOWINC Full timeAbout You Move MeWe believe that moving should be a positive experience for our customers. Our mission is to deliver exceptional moving experiences with a friendly and professional approach. Our dedicated team members work hard to ensure our customers receive the best service.Job Description: Moving Team Crew LeadWe are seeking a motivated and experienced...
-
Lead Finishing Operator
1 week ago
Minneapolis, Minnesota, United States Smyth Full timeAbout the RoleSmyth is seeking a skilled and experienced Finishing Lead to join our Print Finishing Team. As a key member of our team, you will be responsible for ensuring the highest quality products are produced while maintaining a strong safety culture.Key ResponsibilitiesLeadership and Quality Control: Provide leadership and guidance to meet...
-
Logistics Team Lead
2 weeks ago
Minneapolis, Minnesota, United States Lube-Tech Full timeAbout the RoleWe are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Lube-Tech. As a key member of our operations team, you will be responsible for guiding a group of warehouse staff to complete daily warehousing duties and specific projects as assigned.Key ResponsibilitiesOversee and participate in the shipping,...
-
Shift Team Lead
2 weeks ago
Minneapolis, Minnesota, United States Chick-fil-A Full timeAbout the RoleAs a Shift Team Lead at Chick-fil-A, you will be responsible for leading a team of restaurant staff to ensure seamless operations and exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesTeam Management: Supervise and train...
-
Culinary Team Lead
2 weeks ago
Minneapolis, Minnesota, United States Reef Technology Inc. Full time**Job Summary**We are seeking a highly skilled and experienced Kitchen Operations Manager to join our team at Reef Technology Inc. as a Kitchen Supervisor. As a key member of our culinary team, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high standards of food quality and safety, and leading a team of cooks to...
-
Optical Team Lead
5 days ago
Minneapolis, Minnesota, United States Warby Parker Full timeLead Our Optical TeamWarby Parker is seeking a highly skilled Optical Manager to join our in-house Optical team. As a key member of our team, you will be responsible for leading our Opticians and providing exceptional customer experiences.Key Responsibilities:Lead a team of Opticians, providing guidance and support to ensure exceptional customer service and...
-
Kitchen Team Lead
1 week ago
Minneapolis, Minnesota, United States Reef Technology Inc. Full time**Job Summary**We are seeking a highly motivated and experienced Kitchen Team Lead to join our team at Reef Technology Inc. as a Kitchen Supervisor. As a key member of our culinary operations team, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high food quality standards, and providing exceptional customer...
-
Restaurant Operations Manager
2 weeks ago
Minneapolis, Minnesota, United States Our Team Full timeJob SummaryWe are seeking a highly motivated and experienced Shift Supervisor to join our team at TGI Fridays. As a Shift Supervisor, you will be responsible for ensuring the smooth operation of our restaurant during scheduled shifts, including daily decision-making and staff support.Key ResponsibilitiesShift Management: Supervise operations during scheduled...
-
Kitchen Team Lead
2 weeks ago
Minneapolis, Minnesota, United States Reef Technology Inc. Full time**Job Summary**We are seeking a highly motivated and experienced Kitchen Team Lead to join our team at Reef Technology Inc. as a Kitchen Supervisor. As a key member of our culinary operations team, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high food quality standards, and providing exceptional customer...
-
Maintenance Technician II
2 weeks ago
Minneapolis, Minnesota, United States Sonder Holdings, Inc. Full timeAbout the RoleSonder Holdings, Inc. is seeking a skilled Maintenance Technician II to join our team. As a key member of our facilities team, you will be responsible for delivering a flawless guest experience by ensuring the maintenance and upkeep of our properties.Key ResponsibilitiesPerform a variety of tasks related to maintenance of guest spaces and...
-
Kitchen Team Lead
1 week ago
Minneapolis, Minnesota, United States Chick-fil-A Full timeAbout the RoleWe are seeking a highly motivated and experienced Kitchen Team Lead to join our team at Chick-fil-A. As a key member of our kitchen staff, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high standards of food quality and safety, and leading a team of kitchen staff to achieve exceptional results.Key...
-
Concessions Team Lead
16 hours ago
Minneapolis, Minnesota, United States Delaware North Full timeThe OpportunityDelaware North Sportservice is seeking a Concessions Supervisor to lead our team at Target Field in Minneapolis, Minnesota. As a Concessions Supervisor, you will be responsible for overseeing the day-to-day operations of our concessions stands, ensuring exceptional guest service and a seamless experience for our patrons.ResponsibilitiesAssign...
-
Pharmacy Technician II
5 days ago
Minneapolis, Minnesota, United States Fairview Health Services Full timePharmacy Technician II Job DescriptionWe are seeking a highly skilled Pharmacy Technician II to join our team at Fairview Health Services. As a Pharmacy Technician II, you will play a critical role in providing exceptional patient care and support to our patients and healthcare teams.Key Responsibilities:Partner with pharmacists, nurses, and coordinators to...
-
PT Weekend Level II Shift Supervisor
2 weeks ago
Minneapolis, Minnesota, United States Securitas Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Security Operations Supervisor to join our team at Securitas Inc. as a PT Weekend Level II Shift Supervisor. As a key member of our security team, you will be responsible for ensuring the safety and security of our clients' assets and personnel.Key ResponsibilitiesProvide exceptional customer...
-
Extrusion Technician II
3 days ago
Minneapolis, Minnesota, United States Abbott Laboratories Full timeAbout the RoleWe are seeking a highly skilled Extrusion Technician II to join our team at Abbott Laboratories. As a key member of our Cardiac Rhythm Technologies division, you will play a critical role in ensuring the smooth operation of our extrusion processes.Key ResponsibilitiesEstablish and maintain process parameters for new and experimental...
-
Manufacturing Operations Lead
6 days ago
Minneapolis, Minnesota, United States National Guard Employment Network Full time{"Job Title": "Manufacturing Operations Lead", "Job Summary": "We are seeking a highly skilled Manufacturing Operations Lead to join our team at National Guard Employment Network. As a key member of our manufacturing operations team, you will be responsible for leading production assembly and inspection associates at our Bloomington Manufacturing Operations....
-
Lead Operations Engineer
3 weeks ago
Minneapolis, Minnesota, United States Insight Global Full timeTitle: Lead Operations EngineerEmployment Type: 6M Contract-to-HireLogistics: Hybrid in Minneapolis, MN (3x per week)Rate: 50-58/hrRequired Skills & Experience5+ years in an IT engineering role (such as Storage Engineer, Backup Engineer, Network Engineer, Systems Engineer, Operations Engineer, etc.)Solid foundational knowledge of storage solutions,...
-
Operating Room Nurse Specialist
7 days ago
Minneapolis, Minnesota, United States Care Team Solutions Full time{"title": "Operating Room Nurse Opportunity", "subtitle": "Join Our Team of Experienced RNs", "content": "We're seeking a skilled Operating Room Nurse to join our team for an 8-week contract position. With a focus on delivering exceptional patient care, you'll work alongside a dedicated team of healthcare professionals in a fast-paced environment.Key...
-
Hotel Engineer II
6 days ago
Minneapolis, Minnesota, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled Hotel Engineer II to join our team at Marriott International, Inc. This role is responsible for maintaining the hotel's mechanical, electrical, and plumbing systems, as well as performing repairs and preventative maintenance tasks.Key ResponsibilitiesRespond to guest repair requests and communicate with guests to resolve...
Operations Team Lead II
4 months ago
Job Summary
Job Description
What is the opportunity?
The primary purpose for this position is to provide training, coaching, and work direction for Operations Associates supporting time sensitive, complex exception-based and/or highly specialized processes. In addition, incumbent will support escalated complex customer service situations, complete process oversight, support new initiative/process implementation, and provide department processing back-up support when needed. Incumbent must understand regulatory and organizational risks associated with work processes, how work is processed from beginning to end, and dependencies to other areas and departments. Incumbent will address escalated questions, independently seeking assistance from Manager as appropriate following established department procedures. Position contains increased elements of risk which are managed through operational reviews, system checks, and adherence to procedures.
What will you do?
• Train and act as a resource for other Operations Associates; provide work direction to Associates within assigned group.
• Mentor and provide on-the-job performance coaching.
• Monitor daily process volumes and make recommendations to modify resource support levels to ensure department service levels are met.
• Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operations departments, RBC Business Units, external customers or industry participants.
• Address escalated questions independently; seeking assistance from Manager as appropriate following established department procedures.
• Conduct business process oversight to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met.
• Participate in testing and implementation of new systems and processes as required.
• Perform other duties and responsibilities as assigned.
What do you need to succeed?
Must-have
- 4-year degree from an accredited university or equivalent or High school diploma or equivalent OR 2-3+ years of securities, banking, technology and/or job specific industry experience
- Previous billing and/or advisory experience expertise
- Strong accountability mindset which takes responsibility for all work activities and personal actions.
- Demonstrated self-directedness in researching, analyzing, and solving problems
- Ability to recognize employee's successes and development opportunities and coach employees through challenges.
Nice-to-have
- Fully proficient with MS Office (Word, Excel, PowerPoint, and Outlook)
- Strong interpersonal, verbal, and written communication skills, with an ability to work effectively with all levels of staff and management.
- Advanced problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
250 NICOLLET MALL:MINNEAPOLIS
City:
Minneapolis
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at