Customer Experience Design Summer Internship

4 weeks ago

Burlington, Vermont, United States Signify Netherlands B.V. Full time

We're looking for a CX Design intern to join our Design Americas in Burlington MA.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.

As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a CX Design Intern you'll be responsible for helping us communicate the current and future customer experience of our connected services in the Americas.

We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch

What you'll do
  • Participate in the planning and translation of complex ideas into understandable concepts.
  • Create data visualizations, user journeys, persona development, and multi-media assets that communicate high-level service, business impact, and customer experience needs.
  • Combine your creativity with technical competency, accuracy, and attention to detail.
  • Manage your projects in a structured way.
  • Bring inspiration and expertise to our Global Design Community.
Your qualifications
  • The candidate must be comfortable translating complex business requirements into sitemaps, user flows, wireframes, mockups, and prototypes.
  • Have a passion for visual storytelling through illustrations/animations/infographics or other digital formats.
  • Have experience in design thinking or workshop creation and facilitation.
  • Must possess or currently participate in a bachelor's or master's degree program in either Communication, Graphic/Visual Design, Industrial Design, or equivalent.
  • Must have experience working with Adobe Creative Suite
  • You must attach your portfolio as part of the application process.

Must be legally authorized to work in the United States without current or future company sponsorship needs.

This internship could lead to an at-will fulltime role.

Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.

What you'll get in return...

Pay Rate: Hourly Rate ($24 up to $34 based on year of study)
Benefits Overview: Company subsidized benefits plan offerings that includes Medical and a Health Savings Account.

We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees

#LI-AR1

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