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Medical Support Assistant

3 months ago


Eglin AFB, United States Military Treatment Facilities Under Dha Full time
Ensures compliance with HIPAA requirements, DoD Insurance, and Air Force Instruction
Oversees reception desk coverage and validates patient information
Coordinates specialty appointments with the Referral Management Center
Assesses customer service feedback and recommends improvements
Communicates with patients via phone, secure messages, and mail
Manages administrative supplies and equipment
Assists in auditing Third Party Collection forms
Creates and maintains files, records, and minutes
Uses software for document creation, data entry, and reporting