Housekeeping Inspector

Found in: beBee jobs US - 2 weeks ago

Charlotte, North Carolina, United States Hilton Charlotte University Place Full time
We are looking for a Housekeeping Supervisor/Inspector to help lead our exemplary Housekeeping Staff and ensure we provide excellent customer service

Responsibilities:

  • Oversee staff on a daily basis including, but not limited to Room Attendants, Housepersons, Public/Lobby Attendants, and Laundry Attendants
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness and identify deficiencies are corrected and standards are met
  • Establish and educate staff on cleanliness, tidiness, and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas
  • Perform additional Housekeeping duties as needed, including, but not limited to guest room cleaning, laundry, public area cleaning, stock replenishment, etc

Qualifications:

  • Work experience as a Housekeeping Supervisor or similar role
  • Hands-on experience with cleaning and maintenance tasks for large organizations
  • Ability to use industrial cleaning equipment and products
  • Excellent organizational and team management skills
  • Stamina to handle the physical demands of the job
  • Flexibility to work various shifts, including evenings and weekends
  • A high school diploma is a plus
  • Oversee staff on a daily basis including, but not limited to Room Attendants, Housepersons, Public/Lobby Attendants, and Laundry Attendants
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness and identify deficiencies are corrected and standards are met
  • Establish and educate staff on cleanliness, tidiness, and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas
  • Perform additional Housekeeping duties as needed, including, but not limited to guest room cleaning, laundry, public area cleaning, stock replenishment, etc

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