Sea Logistics LCL Operational Care Specialist

2 weeks ago


Baltimore, Maryland, United States Kuehne Nagel Full time
Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Baltimore, MD branch is looking for a new LCL Operational Care Specialist to join our Sea Logistics team. Your Role Reporting to the Sea Logistics Operational Care Manager, Export, you will be responsible for processing all LCL Export bookings tendered via the Kuehne+ Nagel e-commerce tool with high accuracy by using proprietary forwarding applications. Execution to be performed in line with company operational procedures,
sea logistics standards and compliance guidelines with focus on ensuring operational excellence and great customer service in collaboration with other team members. Your Responsibilities
  • Highest quality of Customer Service. Responsibilities include maintaining communication with vendor, shipper, customer, carrier and Kuehne+Nagel overseas offices throughout the process.
  • Work with team members to establish customer profile and credit terms.
  • You will manage all customer contact at file level regarding exceptions.

  • You will increase customer service satisfaction and business share through quality customer contact.
  • Responsible to review original quotation and ensure that an updated quotation matching to the actual cargo specifications is presented to the client.
  • Consult shippers on compliance matters and regulatory obligations to help source proper SLI (shipper letter of instruction) information.
  • You will coordinate with shippers, truckers and carriers (SaCo Gateway / Co-loaders) for the export of shipments; complete process of shipment including arranging for cargo collection and inland transportation, booking, document preparation (bill of lading, billing invoice, certificate of origin and/or AES if applicable), forwarding, follow up with tracking and tracing, data quality requirements, FSL, problem identification/resolution where capable/authorized.
  • Action booking according to myKN Quote & Book process, including linking of QBT-Nr. to the actual booking allowing customer visibility on myKN Track.
  • Ensure highest level of data quality by processing the shipment accurately Review and ensure alignment of shipping instructions and to clarify any deviations/conflicts.
Your Skills and Experiences
  • 2+ years current industry work experience in LCL sea logistics.
  • You have working knowledge of domestic and international geography, including countries, major cities, seaports; basic knowledge of U.S. Administration Regulations (FMC, EAR, Hazmat) and other government agency requirements
  • Proficient in MS Office Applications
  • You have the ability to report to the office 4 days per week.
  • You have the ability to travel to Detroit, MI during your second week of employment for in person New Hire Sea Logistics Training.
Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1

  • Baltimore, Maryland, United States Kuehne Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Houston branch is looking for a new LCL Operational Care Specialist to join our Sea Logistics team. Your Role Reporting to the Sea Logistics Operational Care...


  • Baltimore, Maryland, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Baltimore site is looking for a new Sea Logistics Intern to join our Sea Logistics team. Your Role Ever wonder how technology, food, fashion and pharmaceuticals move around the world from A to Z? You will have a ten week,...


  • Baltimore, Maryland, United States Alstom Full time

    Req ID:451648 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...


  • Baltimore, Maryland, United States U.S. Coast Guard Full time

    This position serves as an IT Cybersecurity Specialist (INFOSEC), Information System Security Officer (ISSO), in the Surface Forces Logistics Center (SFLC), Business Operations Division (BOD), Information Services Branch (ISB). This position is responsible for ensuring the confidentiality, integrity and availability of systems and data through planning,...


  • Baltimore, Maryland, United States Department Of Homeland Security Full time

    Summary This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), Aviation Logistics Center (ALC), Operations Staff (OPS), Elizabeth City, North Carolina. Duties As a Quality Assurance Specialist (Aircraft Weight & Balance), the incumbent is responsible for planning, developing and defining the organizational...


  • Baltimore, Maryland, United States Department Of Homeland Security Full time

    Summary This position is located in the Department of Homeland Security, United States Coast Guard, Surface Forces Logistics Center, Contracting and Procurement Division, Baltimore, MD.Duties Serves as Contract Specialist responsible for all aspects of contracting transactions from initiation to recommendation of award to procurement of items or...


  • Baltimore, Maryland, United States Emergent BioSolutions Full time

    We go where others won't, taking on some of the biggest public health challenges to protect and enhance millions of lives, and create a better, more secure world. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect and enhance life.I. JOB SUMMARY The Operations...

  • Forklift Operator

    3 weeks ago


    Baltimore, Maryland, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...

  • Forklift Operator

    3 weeks ago


    Baltimore, Maryland, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...

  • Forklift Operator

    3 weeks ago


    Baltimore, Maryland, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...

  • services specialist

    4 days ago


    Baltimore, Maryland, United States State of Maryland - DHS - Baltimore City DSS Full time

    Introduction\r\r\rWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year.�We do this by providing economic support, preventive services, and caring for children and adults.�\r\r\rWe aim to deliver...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    The world is watching The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. JHHS is an academically based health system. JHHS' most important collaboration is with The Johns Hopkins University School of Medicine....


  • Baltimore, Maryland, United States University of Maryland, Baltimore Full time

    Health Program Specialist N) The Maryland Behavioral Health Integration in Pediatric Primary Care (BHIPP) has an exciting opportunity for a full-time Health Program Specialist within the University of Maryland's Department of Psychiatry, Division of Child and Adolescent Psychiatry on the UMB campus. The position will support the implementation of a...


  • Baltimore, Maryland, United States Loyola University Maryland Full time

    Position Details: This Environmental Services Project Relief Specialist is scheduled to work Monday – Friday 11PM – 7:30AM. The Project Relief Specialist is responsible for special cleaning projects and filling in for Environmental Services Technicians. They will clean all types of floor surfaces and operate machines to burnish or scrub floors and...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    What Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageOur competitive Benefit Package is designed to support the well-being and financial security of our employees.You can explore the details of our benefits offering by visiting the...

  • Security Specialist

    5 days ago


    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Tired of working Security roles with no benefits?? We offer an amazing benefits package including full medical, dental, and vision plans, you start with 17 paid days off and 7 paid holidays for a total of 24 paid days off per year Tuition reimbursement of up to 10k and many, many more great benefits. Please feel free to review all of our options at Summary...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Position Summary:Under the supervision of the Senior Security Communications Specialist (SSCS), the Security Communications Specialist (SCS) will be responsible for following established security practices, standard operating procedures and policies. The SCS will answer all incoming calls and radio transmissions, monitor and respond to the intelligent CCTV...


  • Baltimore, Maryland, United States University of Maryland, Baltimore Full time

    Contracts and Grants Specialist OR Senior Specialist (Sign On Bonus AS) The University of Maryland School of Social Work (UMSSW) has an exciting opportunity for either a Contracts and Grants Specialist or Senior Specialist. The selected candidate's title is commensurate with their education and experience. The selected candidate will independently provide...


  • Baltimore, Maryland, United States Danfoss Full time

    Job DescriptionThe Customer Service Specialist – IDS &RH serves as the primary customer contact for assigned customer accounts and ensures all customer needs and expectations are met. They respond to inbound customer calls and emails regarding order inquiry as to ship dates, problems, order changes, repairs, and RMA's. They assist other customer service...


  • Baltimore, Maryland, United States Danfoss Full time

    Job Description Danfoss is currently hiring a Customer Service Specialist to join our Climate Solutions organization. The Customer Service Representative – OEM serves as the primary customer contact for 30-50 assigned customer accounts and ensures all customer needs and expectations are met. They respond to inbound customer calls and emails regarding order...